Area Supervisor, Klang Valley — Lead Outlets & Teams

Koong Woh Tong Sdn Bhd; Kuala Lumpur; On-site; MYR 31,000 - 50,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Group Insurance Coverage

Weekly Badminton Games

Job summary

Koong Woh Tong Sdn Bhd (恭和堂) seeks an Area Supervisor to oversee daily outlet operations across Malaysia and Singapore. You will lead a team, ensure service excellence, manage merchandising and hygiene, and report to Head Office on key outlet matters.

The role requires strong multilingual communication and a proactive, responsible attitude. Candidates should have 3+ years in similar roles, basic computer skills, and willingness to travel between outlets.

Qualifications

• 3 years' relevant working experience
• Basic computer knowledge
• Able to communicate in Bahasa Malaysia, Mandarin and English
• F&B / restaurant experience is an added advantage
• Positive, responsible and self-motivated
• Able to work 6 days per week, including weekends and Public Holidays (Replacement leave will be provided)
• Possess own transport and willing to travel between assigned outlets

Responsibilities

• Monitor and ensure smooth daily outlet operations
• Maintain good customer service and outlet standards
• Ensure merchandising, cleanliness and hygiene are well maintained
• Guide and motivate outlet staff
• Ensure staff follow company policies and SOPs
• Monitor stock and cash handling
• Liaise with Head Office and report outlet matters to the Superior
• Handle other duties assigned by the Superior

Skills

Customer service

Team leadership

Stock monitoring

Cash handling

Outlet operations

SOP compliance

Travel flexibility

Job description

Koong Woh Tong Sdn Bhd (恭和堂) seeks an Area Supervisor to oversee daily outlet operations across Malaysia and Singapore. You will lead a team, ensure service excellence, manage merchandising and hygiene, and report to Head Office on key outlet matters.

The role requires strong multilingual communication and a proactive, responsible attitude. Candidates should have 3+ years in similar roles, basic computer skills, and willingness to travel between outlets.