Outlet Operations Supervisor | Bonus & Vouchers

Koong Woh Tong Sdn Bhd; Penang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Group Insurance Coverage

Weekly Badminton Games

Job summary

Koong Woh Tong Sdn Bhd is seeking an Outlet Manager to oversee daily operations, ensure service quality, and maintain hygiene and merchandising across multiple outlets in Malaysia. You will lead and coach outlet teams, enforce policies, and liaise with Head Office.

The role requires willingness to work 6 days a week, travel between outlets, and proficiency in Bahasa Malaysia, Mandarin and English. A rewarding package includes medical coverage and benefits.

Qualifications

• At least 3 years of relevant working experience.
• Basic computer knowledge.
• Proficient in Bahasa Malaysia, Mandarin and English.
• F&B or chain retail experience is an advantage.
• Willing to work 6 days per week, including weekends and Public Holidays (replacement leave provided).
• Own transport and willing to travel between outlets.

Responsibilities

• Oversee daily outlet operations and service quality.
• Maintain merchandising, cleanliness and hygiene standards.
• Lead, coach and motivate outlet teams.
• Ensure compliance with company policies and procedures.
• Monitor stock and cash handling.
• Liaise with Head Office and perform other assigned duties.

Skills

3 years experience

Basic computer knowledge

Languages: Bahasa Malaysia, Mandarin,.

F&B or chain retail experience

Willing to travel between outlets

Willing to work 6 days a week

Job description

Koong Woh Tong Sdn Bhd is seeking an Outlet Manager to oversee daily operations, ensure service quality, and maintain hygiene and merchandising across multiple outlets in Malaysia. You will lead and coach outlet teams, enforce policies, and liaise with Head Office.

The role requires willingness to work 6 days a week, travel between outlets, and proficiency in Bahasa Malaysia, Mandarin and English. A rewarding package includes medical coverage and benefits.