Area Manager - Retail Operations

OASIS SWISS SDN. BHD.; Kuala Lumpur; On-site; MYR 110,000 - 170,000; Full time

Job summary

Oasis Swiss Sdn Bhd is seeking an Area Manager – Retail Operations to oversee multiple outlets, lead new store openings, and drive promotional strategies across the region. You will recruit and develop store staff, ensure compliance with mall management requirements, and coordinate with internal teams to launch new locations.

The role requires 3–5 years in retail management, proven leadership, and strong sales acumen.

Qualifications

• Diploma or degree in Business Administration, Retail Management, or related field.
• Minimum 3–5 years of experience in retail management, preferably with multiple outlets.
• Mandatory experience in opening new stores or kiosks and dealing with shopping mall management.
• Strong leadership and team management skills.
• Sales-driven with strong business acumen.

Responsibilities

• Lead and manage new store/kiosk openings, including setup, recruitment of staff, license arrangements, and coordination with mall management and contractors.
• Develop monthly, quarterly, and annual promotional strategies to drive performance.
• Oversee daily operations of multiple retail outlets within the region.
• Ensure sales targets and KPIs are achieved across all stores.
• Monitor store performance, inventory, and visual merchandising standards.
• Lead, coach, and develop retail teams.
• Ensure excellent customer service and brand experience.
• Implement company policies, SOPs, and operational strategies.
• Conduct regular store visits, audits and performance reviews.
• Analyze sales reports and implement action plans to improve results.
• Oversee recruitment and termination for stores/kiosks.
• Handle ad-hoc assignments as needed.

Skills

Leadership

Retail management

Staff recruitment & training

Sales strategy

Communication

Education

Diploma or Degree in Business Administration / Retail Management

Job description

We are seeking a dynamic and experienced Area Manager – Retail Operations to oversee multiple retail outlets and drive operational excellence across our stores.

Responsibilities:

Lead and manage new store / kiosk openings, including store setup, recruitment of retail staff, arrange for business license and coordination with shopping mall management, contractors, and internal departments to ensure smooth and timely store launches in timely manner.

Develop monthly, quarterly, and annual promotional strategies to drive retail performance and revenue growth.

Oversee daily operations of multiple retail outlets within the assigned region.

Ensure sales targets and KPIs are achieved across all stores

Monitor store performance, inventory management, and visual merchandising standards

Lead, coach, and develop retail teams

Ensure excellent customer service and brand experience

Implement company policies, SOPs, and operational strategies

Conduct regular store visits, audits, and performance reviews

Analyze sales reports and implement action plans to improve results

Stores/ kiosk recruitment and termination

Any ah-hoc assignment from time to time.

Min Requirements

Diploma / Degree in Business Administration, Retail Management, or related field

Minimum 3–5 years of experience in retail management, preferably managing multiple outlets

Mandatory experience in opening new retail stores or kiosks and dealing with shopping mall management

Strong leadership and team management skills

Sales-driven with strong business acumen

Good communication and problem-solving skills

Willing to travel between outlets

Able to work weekend and Public Holidays

Health & Beauty Retail 101-1,000 employees

Oasis Swiss Sdn Bhd started its business since 2010. Our company is dealing with high quality cookwares under the brand name of Oasis Swiss in Consumer & Retail Market. We mostly participate in exhibitions such as Homedec, Perfect Livin, CIMB Smart Reward Fiesta, Maybank Treats Fair, Tastefully Food and Beverages Expoand many more throughout Malaysia.

Oasis Swiss Sdn Bhd started its business since 2010. Our company is dealing with high quality cookwares under the brand name of Oasis Swiss in Consumer & Retail Market. We mostly participate in exhibitions such as Homedec, Perfect Livin, CIMB Smart Reward Fiesta, Maybank Treats Fair, Tastefully Food and Beverages Expoand many more throughout Malaysia.