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Private Advertiser is seeking a hands-on operations manager to oversee daily activities of kiosks across Sepang, Taiping and Alor Setar. You will lead staff, ensure SOPs and standards, and drive sales performance to meet targets.
The role requires 2+ years in multi-outlet retail management, strong leadership and communication skills, and willingness to travel between locations with own transport and a valid driving licence. Weekend work may be required.
Manage daily operations of multiple kiosks across Sepang, Taiping and Alor Setar. Lead and monitor outlet staff, ensure adherence to SOPs and service standards, and drive sales performance to achieve targets.
Key responsibilities
Manage daily operations of multiple kiosks
Lead, schedule and monitor outlet staff
Monitor sales performance and achieve targets
Manage stock ordering, stock levels and stock accuracy
Ensure SOP, cleanliness and service standards are followed
Conduct regular outlet visits and solve operational issues
Prepare basic sales, stock and staff reports
Provide updates and recommendations to management
About you
2+ years of experience in retail, F&B or multi-outlet management preferred
Strong leadership, communication and problem-solving skills
Able to manage staff independently and take ownership
Sales and target driven
Comfortable travelling between Sepang, Taiping and Alor Setar
Possess own transport and valid driving licence
Able to work weekends/public holidays when required
Bahasa Malaysia and English required