Admin Exec and Marketing Exec needed at KL and Seremban 2

Usaha Watan Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 62,000; Full time

Job summary

Usaha Watan Sdn Bhd in Kuala Lumpur and Seremban 2 is seeking an Admin Exec and Marketing Exec to support administrative operations, handle customer inquiries, and assist in marketing campaigns. The roles demand organised, customer-focused individuals who can manage multiple priorities and collaborate across departments.

You will contribute to data entry, records management, and content preparation for marketing efforts while ensuring outstanding service to clients.

Qualifications

• Experience in administrative roles, customer service, or related fields within an office environment.
• Excellent written and verbal communication skills with strong interpersonal abilities.
• Proficiency in Microsoft Office Suite and email management systems.
• Strong organisational and time management abilities with the capacity to juggle multiple priorities.
• Customer-focused mindset with commitment to delivering exceptional service.
• Ability to work independently and in a team in a fast-paced setting.
• Attention to detail and accuracy in admin and customer-facing tasks.
• Basic knowledge of marketing principles and social media is advantageous.

Responsibilities

• Manage administrative tasks including scheduling, filing, correspondence, and data entry.
• Serve as primary contact for customer enquiries via phone, email, and other channels.
• Handle customer complaints with empathy and pursue resolution while maintaining relationships.
• Assist in development and implementation of marketing campaigns and promotional activities.
• Prepare and maintain accurate records, reports, and documentation.
• Coordinate with departments to ensure smooth communication and collaboration.
• Support marketing team with content preparation, social media updates, and materials.
• Maintain organised systems and databases to improve efficiency.
• Perform general office duties and provide ad-hoc support as needed.

Skills

Administrative support

Customer service

Marketing

Microsoft Office

Communication skills

Time management

Teamwork

Detail orientation

Tools

Microsoft Office Suite

Job description

Admin Exec and Marketing Exec needed at KL and Seremban 2

About us

Usaha Watan Sdn Bhd is a dynamic and growing organisation committed to delivering excellence in service and support to our clients. We pride ourselves on our collaborative team culture, innovative approach to business, and commitment to employee development. Our mission is to provide exceptional value through dedicated service, and we are seeking talented individuals to join us on this journey.

About the role

We are recruiting for a fulltime Admin Exec and Marketing Representative position based in Kuala Lumpur and Seremban 2, Negeri Sembilan. This is a multifaceted role that combines administrative support, customer service excellence, and marketing responsibilities. You will be instrumental in supporting our business operations whilst ensuring our customers receive outstanding service. This position requires someone who is organised, customer-focused, and capable of managing multiple priorities effectively.

Key responsibilities

• Manage administrative tasks including scheduling, filing, correspondence, and data entry to support smooth office operations
• Serve as a primary point of contact for customer enquiries, providing prompt and professional responses via phone, email, and other communication channels
• Handle customer complaints and concerns with empathy, working towards resolution whilst maintaining positive relationships
• Assist in the development and implementation of marketing campaigns and promotional activities
• Prepare and maintain accurate records, reports, and documentation as required
• Coordinate with various departments to ensure seamless communication and collaboration
• Support the marketing team with content preparation, social media updates, and marketing materials
• Maintain organised systems and databases to improve efficiency and information accessibility
• Perform general office duties and provide ad-hoc support as needed

What we're looking for

• Proven experience in administrative roles, customer service, or related fields within an office environment
• Excellent communication skills, both written and verbal, with strong interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email management systems
• Strong organisational and time management skills, with the ability to juggle multiple tasks and priorities
• Customer-focused mindset with a commitment to providing exceptional service
• Ability to work independently and as part of a team in a fast-paced environment
• Attention to detail and accuracy in administrative and customer-facing tasks
• Basic knowledge of marketing principles and social media would be advantageous
• Professional attitude with a positive and proactive approach to problem-solving
• Flexibility and willingness to learn new skills and adapt to changing priorities

What we offer

• Competitive salary and benefits package commensurate with experience
• Opportunities for professional development and career progression within a growing organisation
• A collaborative and supportive work environment that values teamwork and innovation
• Flexible working arrangements to support work-life balance where possibleTraining and mentoring to help you develop your skills and excel in your role
• A company culture that recognises and rewards dedication and hard work