Admin & Marketing Exec — Growth & Campaigns

Usaha Watan Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 62,000; Full time

Job summary

Usaha Watan Sdn Bhd in Kuala Lumpur and Seremban 2 is seeking an Admin Exec and Marketing Exec to support administrative operations, handle customer inquiries, and assist in marketing campaigns. The roles demand organised, customer-focused individuals who can manage multiple priorities and collaborate across departments.

You will contribute to data entry, records management, and content preparation for marketing efforts while ensuring outstanding service to clients.

Qualifications

• Experience in administrative roles, customer service, or related fields within an office environment.
• Excellent written and verbal communication skills with strong interpersonal abilities.
• Proficiency in Microsoft Office Suite and email management systems.
• Strong organisational and time management abilities with the capacity to juggle multiple priorities.
• Customer-focused mindset with commitment to delivering exceptional service.
• Ability to work independently and in a team in a fast-paced setting.
• Attention to detail and accuracy in admin and customer-facing tasks.
• Basic knowledge of marketing principles and social media is advantageous.

Responsibilities

• Manage administrative tasks including scheduling, filing, correspondence, and data entry.
• Serve as primary contact for customer enquiries via phone, email, and other channels.
• Handle customer complaints with empathy and pursue resolution while maintaining relationships.
• Assist in development and implementation of marketing campaigns and promotional activities.
• Prepare and maintain accurate records, reports, and documentation.
• Coordinate with departments to ensure smooth communication and collaboration.
• Support marketing team with content preparation, social media updates, and materials.
• Maintain organised systems and databases to improve efficiency.
• Perform general office duties and provide ad-hoc support as needed.

Skills

Administrative support

Customer service

Marketing

Microsoft Office

Communication skills

Time management

Teamwork

Detail orientation

Tools

Microsoft Office Suite

Job description

Usaha Watan Sdn Bhd in Kuala Lumpur and Seremban 2 is seeking an Admin Exec and Marketing Exec to support administrative operations, handle customer inquiries, and assist in marketing campaigns. The roles demand organised, customer-focused individuals who can manage multiple priorities and collaborate across departments.

You will contribute to data entry, records management, and content preparation for marketing efforts while ensuring outstanding service to clients.