Office Admin - Customer Relation

Kabinet Guru Enterprise; Nilai; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Generous annual leave

Sick leave entitlements

Professional development

Collaborative team culture

Dynamic environment

Job summary

Kabinet Guru Enterprise is seeking an Office Admin - Customer Relation to join our Nilai, Negeri Sembilan team. In this full-time role based in Nilai, you will support office operations and deliver outstanding customer service to our clients.

You will handle calls, emails, and enquiries, maintain records, assist with orders, and collaborate with other departments to keep our processes smooth. We value dedication, attention to detail, and a collaborative spirit as we continue to grow in the

Qualifications

• At least 2 years of experience in administrative or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office and ability to learn new software.
• Detail-oriented with the ability to work under pressure.

Responsibilities

• Provide administrative support to the customer relations team.
• Handle incoming calls and emails professionally.
• Maintain detailed records of customer interactions and follow up on issues.
• Assist with processing customer orders and coordinate with other departments.
• Organize office filing system and maintain tidy work environment.

Skills

Customer service

Office administration

Communication

Record keeping

Multitasking

Attention to detail

Tools

Microsoft Office Suite

Job description

About the role

We are seeking an exceptional Office Admin - Customer Relation to join our dynamic team at Kabinet Guru Enterprise'. In this full-time role based in Nilai, Negeri Sembilan, you will play a crucial part in ensuring the smooth running of our office operations and providing outstanding customer service.

What you'll be doing

Providing efficient administrative support to the customer relations team

Handling incoming calls, emails and enquiries from customers in a professional and courteous manner

Maintaining detailed records of customer interactions and following up on any outstanding issues

Assisting with the processing of customer orders and liaising with other departments as needed

Organising and managing the office filing system to ensure all records are up-to-date and easily accessible

Providing general office support, such as scheduling meetings, ordering stationery and maintaining a tidy work environment

What we're looking for

At least 2 years of experience in a similar administrative or customer service role

Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and friendly manner

Strong organisational and time management skills, with the ability to prioritise tasks and work efficiently

Proficient in using Microsoft Office suite, with the ability to learn new software and systems quickly

A keen eye for detail and a commitment to delivering high-quality work

A flexible and adaptable approach to work, with the ability to cope well under pressure

What we offer

At Kabinet Guru Enterprise', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Generous annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• A friendly and collaborative team culture
• A dynamic and fast-paced work environment

About us

Kabinet Guru Enterprise' is a leading provider of office furniture and equipment, serving customers across the region. With a focus on innovation, quality, and exceptional customer service, we have built a strong reputation in the industry. Join our team and be part of our continued growth and success.