Admin (CEFL Bandar Baru Ampang)

Private Advertiser; Ampang Jaya; On-site; MYR 28,000 - 39,000; Full time

Job summary

Private Advertiser is seeking an Admin to ensure smooth daily operations of a language centre, supporting teachers, students and parents. The role covers front desk duties, admin tasks, and academic coordination to maintain a positive learning environment.

The candidate will handle registrations, attendance, records, and coordination of timetables and events, with weekend work required. Proficiency in English and Bahasa Malaysia and MS Office skills are essential.

Qualifications

• Min. SPM qualification is required.
• Good command of English and Bahasa Malaysia.
• Proficient in Microsoft Office, Google tools and AI tools.
• Experience in education or customer service is an advantage.
• Required to work on the weekend.

Responsibilities

• Front Office & Customer Service: greet visitors, handle inquiries, provide information.
• Administrative & Operational Support: manage attendance, student records, registrations, invoicing.
• Academic Coordination: support timetables, materials, exams, and events.
• Facilities & Compliance: maintain premises and ensure policy compliance.

Skills

English/Bahasa Malaysia command

Customer service

Education

SPM qualification

Tools

Microsoft Office

Google products

AI tools

Job description

The Admin is responsible for the smooth daily operations of the language centre, ensuring that administrative, academic, and customer service functions are carried out efficiently. This role supports teachers, students, and parents, maintaining a positive learning environment and professional image for the centre.

Key Responsibilities:

A. Front Office & Customer Service

• Greet and assist walk-in visitors, parents, and students with professionalism and warmth.
• Handle phone, WhatsApp, and email enquiries promptly.
• Provide accurate information on courses, schedules, and promotions.
• Assist in registration, placement test scheduling, and new student onboarding.
• Maintain the reception area, ensuring a welcoming and tidy environment.

B. Administrative & Operational Support

• Prepare attendance lists.
• Maintain accurate student records, payment receipts, and registration data.
• Manage stock inventory for books, stationery, and other supplies.
• Liaise with HQ on documentation, reports, and any other updates.
• Assist in handling petty cash, invoicing, and payment tracking.
• Prepare letters, memos, and notices for parents and sudents.

C. Academic Coordination

• Support teachers in printing and distributing materials or exam papers.
• Coordinate class timetables and rescheduling requests.
• Assist in exam administration, results compilation, and progress report printing.
• Help organise workshops, contests, and events (e.g. Open Days, Centre's activity).

D. Facilities & Compliance

• Ensure classrooms and common areas are well-maintained.
• Liaise with vendors or contractors for repairs and cleaning.
• Ensure all administrative processes comply with centre policies and data privacy requirements.

Qualifications & Requirements

• Min. SPM qualification, preferably pass with credits in English/Bahasa Malaysia
• Good command of English/Bahasa Malaysia
• Proficient in Microsoft Office (Word, Excel), Google, AI tools
• Experience in education or customer service is an advantage
• Required to work on the weekend