Admin Assistant/ Careline / Customer Service

OEGroup; Malaysia; On-site; MYR 26,784 - 35,712; Full time

Job summary

OEGroup is seeking an Admin Assistant to provide administrative and customer support for smooth daily operations, handling enquiries, processing orders, coordinating with internal teams, and keeping accurate records.

Preference for Mandarin due to customer base; Bahasa Malaysia and English are an advantage. Fresh graduates and SPM leavers are welcome, with a positive attitude and willingness to learn.

Qualifications

• Fresh graduates and SPM leavers welcome.
• Mandarin is preferred due to customer base; Bahasa Malaysia and English a plus.
• Positive attitude, responsible, and willing to learn.
• Good communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office, Google Workspace).

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and social media.
• Process customer orders and follow up on order status.
• Coordinate with internal departments to ensure smooth service delivery.
• Assist in course and event operations when required.
• Maintain accurate customer and order records.
• Provide excellent customer service and build positive customer relationships.

Skills

Communication skills

Interpersonal skills

Basic computer knowledge

Mandarin

Bahasa Malaysia

English

Tools

Microsoft Office

Google Workspace

Job description

Admin Assistant/ Careline / Customer Service

We are looking for an Admin Assistant to provide administrative and customer support to ensure smooth daily operations. The role involves handling customer enquiries, processing orders, coordinating with internal departments, assisting in course and event operations, and maintaining accurate records. Candidates should have good communication and interpersonal skills, a positive attitude, basic computer knowledge, and the ability to communicate in Mandarin is preferred due to the customer base, while proficiency in Bahasa Malaysia and English is an advantage.

Requirements

• Fresh graduates and SPM leavers are welcome.
• Able to communicate in Mandarin is preferred due to customer based and able to speak in Bahasa Malaysia & English is an advantage.
• Positive attitude, responsible, and willing to learn.
• Good communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office, Google Workspace).

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and social media.
• Process customer orders and follow up on order status.
• Coordinate with internal departments to ensure smooth service delivery.
• Assist in course and event operations when required.
• Maintain accurate customer and order records.
• Provide excellent customer service and build positive customer relationships.