Korean-Speaking Administrator & Course Consultant

TRIPLE TREE ENRICHMENT CENTRE; Kuala Lumpur; On-site; MYR 201,000 - 312,000; Full time

Job summary

TRIPLE TREE ENRICHMENT CENTRE in Kuala Lumpur seeks a Korean-speaking Administrator & Course Consultant to support daily operations, handle course enquiries, enrol students, and provide high-quality customer service in Korean and English.

The ideal candidate is fluent in Korean and English, well-organised and friendly, with a Diploma or Bachelor's in Administration, Education, Marketing, or Communications. Weekend availability is preferred.

Qualifications

• Fluent in Korean and English (spoken and written).
• Diploma or Bachelor's degree in Administration, Education, Marketing, Communications, or related field.
• Experience in education, administration, customer service, sales, or course consultation is an advantage.
• Willing to work some weekends and be legally eligible to work in Malaysia.

Responsibilities

• Communicate with Korean- and English-speaking parents, students, and visitors.
• Handle course enquiries via WhatsApp, phone, and social media.
• Provide information on courses, fees, schedules, and enrolment.
• Arrange trial classes, schedules, and follow-ups.
• Assist with student enrolment, payments, renewals, and course changes.
• Maintain student records, attendance, payment information, and administrative documents.
• Coordinate with teachers and management on daily operations and parent feedback.
• Support customer follow-up and student enrolment.
• Assist with general administrative and front-desk duties.

Skills

Korean language

English language

Communication skills

Organisational skills

Customer service

Education

Diploma or Bachelor's degree in Administration, Education, Marketing, Communications

Tools

Microsoft Office

Google Workspace

Job description

• Manage daily ops: handle course enquiries, enrol students and deliver customer service in Korean and English.
• Join an education centre focused on student enrichment.
• Use Korean and English daily to lead enrolments and make real impact with families!

We are looking for a Korean-Speaking Administrator & Course Consultant to support our education centre's daily operations, course enquiries, student enrolment, and customer service.

The ideal candidate is fluent in Korean and English, organised, friendly, and confident communicating with parents and students.

Job Requirements

Key Responsibilities

• Communicate with Korean- and English-speaking parents, students, and visitors.
• Handle course enquiries via WhatsApp, phone, and social media.
• Provide information on courses, fees, schedules, and enrolment.
• Arrange trial classes, schedules, and follow-ups.
• Assist with student enrolment, payments, renewals, and course changes.
• Maintain student records, attendance, payment information, and administrative documents.
• Coordinate with teachers and management on daily operations and parent feedback.
• Support customer follow-up and student enrolment.
• Assist with general administrative and front-desk duties.

Requirements

• Fluent in Korean and English (spoken and written).
• Mandarin Chinese is an advantage.
• Diploma or Bachelor's Degree in Administration, Education, Marketing, Communications, or a related field is preferred.
• Experience in education, administration, customer service, sales, or course consultation is an advantage.
• Strong communication, interpersonal, and organisational skills.
• Friendly, professional, responsible, and detail-oriented.
• Comfortable communicating with children and parents.
• Proficient in Microsoft Office and Google Workspace.
• Willing to work some weekends according to centre operating hours.
• Malaysian citizen or legally authorised to work in Malaysia.

Right to Work Requirements

• Candidates with an existing right to work in the country are preferred
• Local citizens of this country
• Permanent residents (PR) of this country
• Candidates who already have a work permit for this country