Admin Assistant (Receptionist & Branch Operations)

Standard Language Centre; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

Standard Language Centre in Kuala Lumpur is seeking an Admin Assistant (Receptionist & Branch Operations) to manage the front desk and daily operations at Megan Avenue 2. You will warmly welcome visitors, handle inquiries, and oversee registrations and payments as part of a busy language centre team.

The role requires strong Mandarin and English, 1–2 years of admin experience, and a friendly, organized, cross-cultural approach to support students and parents.

Qualifications

• Mandarin fluency (spoken and written) required.
• Strong English communication skills required.
• 1–2 years in admin/customer service/front desk.
• Experience in an education/language centre is a plus.
• Friendly, organized with cross-cultural sensitivity.

Responsibilities

• Greet visitors and manage reception.
• Oversee branch upkeep and class readiness.
• Respond to inquiries across WhatsApp, phone, social media, walk-ins.
• Assist with registrations, fee collection and receipts.
• Maintain student enrollment and attendance records.
• Coordinate timetables and classroom allocations.
• Liaise with suppliers for office needs.
• Support open days and marketing activities.

Skills

Mandarin fluency

English proficiency

Front desk

Customer service

Organizational skills

Cross-cultural communication

Job description

Admin Assistant (Receptionist & Branch Operations)

We’re Expanding in KL & Selangor!

We Are Hiring: Admin Assistant (Receptionist & Branch Operations)

Company: Standard Language Centre

Work Location: Megan Avenue 2 (Kuala Lumpur)

Salary: RM 2,000 – RM 3,000 / month (negotiable)

About Us

Standard Language Centre is a dynamic and progressive educational institution in Malaysia specializing in quality, flexible, and affordable language training and cultural development programmes. Driven by our motto, "Non quantitas, sed qualitas" (Not quantity, but quantity), we deliver high-impact language courses to thousands of students, professionals, and corporate clients across the nation.

We are committed to fostering a supportive learning environment where innovation, collaboration, and excellence thrive, while creating a workplace where talent is nurtured and professional growth is encouraged.

About the role

We are looking for a proactive, customer-focused, and highly organized Admin Assistant to manage our front desk and lead day-to-day operations at our Megan Avenue 2 branch. The ideal candidate will be the welcoming face of our centre, excel in student and parent communication, seamlessly manage office administrative operations, and anticipate the daily needs of the training centre.

Key responsibilities

Act as the primary point of contact at the reception desk, warmly welcoming visitors, students, and parents upon arrival.

Oversee overall branch upkeep, ensure class readiness, and handle daily operational administrative duties to maintain a professional environment.

Professionally respond to student, parent, and public inquiries across various channels including WhatsApp, phone calls, social media, and walk-ins.

Provide detailed course and schedule information, assist with student registrations, process fee collections, and issue official receipts.

Manage student enrollment, track class attendance, and maintain accurate database records.

Coordinate timetables and classroom allocations efficiently between students, teachers, and management.

Monitor branch assets, keep track of teaching materials, and manage stock for pantry snacks, beverages, and office supplies.

Liaise with suppliers to place orders and negotiate basic pricing for centre upkeep and office necessities.

Support centre open days, promotional activities, and marketing initiatives as needed.

About you

Mandarin: Spoken and written fluency is compulsory to effectively communicate with, support, and register our primary demographic of PRC students and parents.

English: Strong command of spoken and written English is compulsory to handle inquiries, coordinate operations, and assist Middle Eastern and other international students.

Minimum 1 to 2 years of administrative, front-desk, customer service, or reception experience (experience in an educational or language centre environment is an added advantage).

Friendly personality, strong organizational skills, and cross-cultural communication abilities to engage warmly with diverse international backgrounds.

Self-motivated, dependable, and capable of taking ownership of branch opening/closing and daily front-desk duties independently.

Resourceful and adaptable when handling student queries, walk-ins, or day-to-day branch operational needs.