Admin Assistant (Nilai Branch)

Transmatic Autobenz Sdn Bhd; Negeri Sembilan; On-site; MYR 27,000 - 45,000; Full time

Job summary

Transmatic Autobenz Sdn Bhd in Malaysia is seeking an Administrative Assistant to support daily office and workshop operations, including front desk duties, customer inquiries, data entry, and documentation.

The ideal candidate has a minimum STPM or Diploma in Administration, Management or Business, with about 1 year of related experience; strong Bahasa Malaysia and good communication are preferred, along with proficiency in Microsoft Office.

Qualifications

• Minimum STPM or Diploma in Administration, Management, Business or related field.
• Preferably 1 year of working experience in administration, management, inventory or related field.
• Good command of Bahasa Malaysia; basic/intermediate English is an advantage.
• Good communication and interpersonal skills.
• Able to work independently with minimal supervision.
• Good organizational and multitasking skills.

Responsibilities

• Welcome and assist customers at the workshop front desk.
• Respond to inquiries via walk-in, phone, and WhatsApp.
• Update customer and vehicle information in the system.
• Verify payment status before vehicle handover.
• Maintain records and perform daily data entry.
• Monitor stock and assist with supplier payments.
• Support workshop operations and service flow.
• Maintain confidentiality and handle ad-hoc duties.

Skills

Communication

Interpersonal skills

Independence

Multitasking

Education

STPM / Diploma in Administration/Management/Business

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Candidates with full working rights for Malaysia.

Minimum STPM / Diploma in Administration, Management, Business or a related field.

Preferably 1 year of working experience in administration, management, inventory or a related field.

Good command of Bahasa Malaysia; basic/intermediate English is an advantage.

Good communication and interpersonal skills.

Able to work independently with minimal supervision.

Good organizational and multitasking skills, with the ability to prioritize tasks.

Proficient in Microsoft Office and general computer applications.

Responsible, trustworthy and able to maintain confidentiality.

What We're Looking For

• Candidates with full working rights for Malaysia.
• Minimum STPM / Diploma in Administration, Management, Business or a related field.
• Preferably 1 year of working experience in administration, management, inventory or a related field.
• Good command of Bahasa Malaysia; basic/intermediate English is an advantage.
• Good communication and interpersonal skills.
• Able to work independently with minimal supervision.
• Good organizational and multitasking skills, with the ability to prioritize tasks.
• Proficient in Microsoft Office and general computer applications.
• Responsible, trustworthy and able to maintain confidentiality.

Your Role & Responsibilities

As an Administrative Assistant, you will be responsible for supporting our daily administrative and workshop operations, including:

Customer Service & Front Desk

• Welcome and assist customers professionally when they arrive at the workshop.
• Respond to general customer enquiries through walk-in, phone calls and WhatsApp.
• Contact customers to remind them of their appointments and follow up on attendance.
• Conduct customer follow-ups / welcome messages based on workshop records.
• Assist in collecting and updating customer and vehicle information in the system.

Administrative & Documentation

• Ensure customer service records, quotations and invoices are complete and accurate before being issued.
• Verify payment status before vehicle handover.
• Maintain accurate records and perform daily data entry and updates.
• Assist with general administrative and ad-hoc duties as required.

Cash & Payment Administration

• Monitor and record daily petty cash usage.
• Assist in monitoring supplier payments, utility payments and other operating expenses.
• Record additional operating costs such as advertising, staff meals and other expenses.
• Perform daily closing procedures for the credit card terminal.

Inventory & Operations

• Check and update stock received from suppliers.
• Monitor inventory levels, including engine oil, gear oil and other operational items.
• Arrange replenishment when stock levels are low.
• Monitor office and workshop operational supplies.
• Ensure the customer refreshment area and lobby are clean, organised and well maintained.

Workshop Support

• Assist with customer vehicle intake procedures, including key tagging, QR code preparation and basic vehicle documentation.
• Assist the Service Advisor in ensuring smooth customer and vehicle flow.
• Assist with warranty card explanations and other customer-related requirements when necessary.
• Assist with matters involving local authorities and other operational requirements.

Other Duties

• Perform any other duties and responsibilities assigned by the Management from time to time.