Admin Assistant

MHG ELITE SDN BHD; Johor Bahru; On-site; MYR 28,000 - 44,000; Full time

Job summary

MHG ELITE SDN BHD in Johor Bahru is hiring an administrative assistant to support the service center operations. You will assist the supervisor with administrative tasks, prepare routine reports, handle cash and petty cash, and maintain accurate documentation to ensure smooth daily operations.

The role requires coordinating with facilities and HQ, monitoring attendance and leaves, managing office supplies, liaising with authorities and vendors, and providing frontline customer support as needed.

Responsibilities

• Assist superior to administer the service center and administrative matters.
• Prepare reports for Monthly Meeting, Daily & Monthly Performance Report, Overtime Summary Report and related documents to ensure submissions before deadlines.
• Control and monitor Daily Collection (Cash & Credit Card), Petty Cash, staff claims, etc.
• Maintain latest record of documentation requirements.
• Liaise with buildings/facilities to ensure they are in good condition and well maintained.
• Monitor service personnel manpower, attendance, medical leaves, and update HQ with latest information.
• Assist on inventory control of all stationery, service documents and related administration matters.
• Deal with local authorities & departments to comply with regulations related to service center activity.
• Deal with subcontractors for sublet invoices and monitor their accounts.
• Deal with Insurance Companies and Company creditors for outstanding payments and monitor their accounts.
• Assist HQ for any information required as and when needed.
• Attend customers according to Customer Handling procedure based on PSM standards.
• Attend telephone inquiries and assist customers accordingly.
• Perform any other administrative duties assigned by Executive and by SM/superior.

Job description

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• 1. Assist superior to administer the service center and administrative matters.
• 2. Assist to prepare report for service center Monthly Meeting, Daily & Monthly Performance Report, Overtime Summary Report and any related report to ensure all paper works being submitted before the deadline.
• 3. Assist to control and monitor Daily Collection (Cash & Credit Card), Petty Cash, staff claims etc.
• 4. Assist to maintain latest record of documentation requirement.
• 5. Timely liaise/report to related party on buildings/facilities in order to ensure in good condition and well maintained.
• 6. Assist to monitor service personnel manpower requirement, attendance, medical leaves and updates them with latest information from HQ.
• 7. To assist on control inventory of all stationaries, service document and any other related administration matter.
• 8. Deal with various local authority & department to comply the regulations related to service center activity.
• 9. Deal with the subcontractors for sublet invoice and monitor their accounts.
• 10. Deal with Insurance Companies and Company creditors for outstanding payment and monitor their accounts.
• 11. To assist HQ for any information required as and when needed.
• 12. To attend customers according to Customer Handling procedure based on PSM standard.
• 13. To attend telephone inquiries and assist customers accordingly.
• 14. To perform any other administrative duties assigned by Executive.
• 15. To perform any other duties specified by SM/superior.