Admin Assistant

ZENITHSOFTWARE TECHNOLOGY SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Job summary

ZenithSoftware Technology Sdn. Bhd. is seeking a diligent administrative assistant to support daily office tasks, respond to customer inquiries via WhatsApp, email, or phone, and provide friendly help.

You will organize documents, handle parcels, coordinate courier pickups, and assist with basic office tasks in Klang Valley while working both independently and as part of a team.

Qualifications

• Minimum SPM or equivalent
• Fresh graduates are welcome to apply
• Must be willing to work in Klang Valley
• Good communication and interpersonal skills
• Comfortable communicating with customers through WhatsApp, email and phone
• Basic computer skills, including Microsoft Word and Excel

Responsibilities

• Perform general administrative and clerical duties
• Respond to customer enquiries through WhatsApp, email, phone or other communication channels
• Provide basic information and assistance to customers in a friendly and professional manner
• Follow up on customer requests and coordinate with the relevant team when required
• Handle customer feedback and assist in resolving basic issues
• Prepare, organise and maintain documents and records
• Receive, check and arrange incoming parcels
• Pack and prepare parcels for delivery
• Arrange courier pickups and coordinate deliveries
• Monitor incoming and outgoing parcels
• Assist with printing, scanning, filing and other office administration tasks

Skills

Customer service

Communication

Microsoft Word

Microsoft Excel

Attention to detail

Teamwork

Independent working

Education

SPM or equivalent

Tools

WhatsApp

Email

Phone

Job description

Perform general administrative and clerical duties

Respond to customer enquiries through WhatsApp, email, phone or other communication channels

Provide basic information and assistance to customers in a friendly and professional manner

Follow up on customer requests and coordinate with the relevant team when required

Handle customer feedback and assist in resolving basic issues

Prepare, organise and maintain documents and records

Receive, check and arrange incoming parcels

Pack and prepare parcels for delivery

Arrange courier pickups and coordinate deliveries

Monitor incoming and outgoing parcels

Assist with printing, scanning, filing and other office administration tasks

Requirements

Minimum SPM or equivalent

Previous experience in administration or customer service is an advantage

Good communication and interpersonal skills

Comfortable communicating with customers through WhatsApp, email and phone

Basic computer skills, including Microsoft Word and Excel

Responsible, organised and detail-oriented

Friendly, patient and customer-oriented

Able to work independently and as part of a team

Willing to handle simple physical tasks such as packing and moving parcels

Fresh graduates are welcome to apply

Must be willing to work in Klang Valley