Account Manager (IT Industry)

Elitez Pte Ltd; Puchong; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Commission & incentives

Job summary

Elitez Pte Ltd in Malaysia is seeking a proactive Sales/Account Manager to serve as the primary contact for assigned client accounts, understand business needs, and deliver tailored solutions that boost satisfaction and retention.

You will identify new business opportunities, collaborate with presales, marketing, and product teams, maintain accurate records, and help drive revenue while balancing multiple priorities in a fast-paced environment. Office hours: 9am–6pm; attractive commission.

Qualifications

• Diploma or Bachelor's Degree in any discipline, or equivalent working experience.
• 1–3 years of experience in sales or account management preferred, IT background advantageous.
• Strong communication and interpersonal skills with client relationship-building ability.
• Good presentation, negotiation and problem-solving skills.
• Self-motivated, proactive and able to work independently or in a team.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the main point of contact for assigned client accounts and build long-term relationships.
• Understand clients' business needs and provide suitable solutions to ensure satisfaction.
• Identify new business opportunities and grow existing accounts to meet targets.
• Develop and execute sales strategies with management and update on pipeline progress.
• Maintain accurate client records and track all sales activities.
• Collaborate with presales, marketing, product, solutions, and vendor partners to support sales initiatives.
• Coordinate with principal partners and internal stakeholders to drive growth and account success.

Skills

Communication skills

Interpersonal skills

Presentation

Negotiation

Problem-solving

Teamwork

Self-motivated

Results-oriented

Education

Diploma or Bachelor's Degree

Job description

Serve as the main point of contact for assigned client accounts, building and maintaining strong, long-term relationships.

Understand clients' business needs and provide suitable solutions while ensuring a high level of customer satisfaction.

Identify new business opportunities and grow existing accounts to achieve sales targets.

Work closely with management to develop and execute sales strategies, while keeping them updated on sales opportunities and pipeline progress.

Maintain accurate client records and ensure all sales activities are properly tracked.

Collaborate with internal teams, including presales, marketing, product, solutions, and vendor partners, to support sales initiatives and deliver the best solutions for clients.

Coordinate with principal partners and internal stakeholders to drive business growth and successful account management.

Requirements:

Diploma or Bachelor's Degree in any discipline, or equivalent working experience.

1–3 years of experience in sales or account management is preferred, with candidates from the IT industry having an added advantage.

Strong communication and interpersonal skills, with the ability to build and maintain client relationships.

Good presentation, negotiation, and problem-solving skills.

Self-motivated, proactive, and results-oriented, with the ability to work independently and as part of a team.

Able to manage multiple priorities and perform well in a fast-paced environment.

Positive attitude, willingness to learn, and a strong sense of responsibility.

Additional Information:

Office hours: Monday to Friday (9am - 6pm).

Attractive commission and incentive scheme on top of the basic salary.