Account Executive (Merchant Partnerships) – ShopeeFood | Fresh Grads are Welcome!

Shopee; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur seeks a candidate to maintain relationships with ShopeeFood merchants and develop strategic business plans. Responsibilities include educating merchants on best practices, negotiating deals, and analyzing sales performance. A Bachelor's degree is required, along with strong analytical skills and teamwork abilities. Fresh graduates are encouraged to apply.

Qualifications

• Experience in e-commerce or food delivery industry is an advantage.
• Strong work ethics and motivation to exceed KPIs.
• Proficiency in other languages such as Bahasa Melayu or Mandarin is preferred.

Responsibilities

• Build and maintain relationships with ShopeeFood merchants.
• Develop strategic business plans and explore growth opportunities.
• Negotiate deals with merchants for campaigns and promotions.
• Monitor merchants’ sales performance and initiatives.

Skills

Analytical skills

Proficiency in Microsoft Excel

Problem-solving skills

Team player

Excellent command of English

Education

Bachelor's degree in any field

Job description

Job Description

• Build and maintain close, long-term relationships with ShopeeFood merchants.
• Develop high-level strategic business plans and explore new growth opportunities.
• Educate merchants on best practices to increase sales and improve visibility on the ShopeeFood platform.
• Negotiate deals with merchants and curate dishes for campaigns, promotions, and online marketing activities.
• Monitor and analyze merchants’ sales performance, activities, and initiatives to boost orders and revenue.
• Identify market gaps and manage pricing strategies, product assortments, and stock availability across various delivery platforms.
• Drive merchant investment through co-funded campaigns, media asset packages, and in-store promotions.
• Collaborate closely with internal teams (e.g., Marketing, Budget & Planning, Operations) to ensure a smooth and positive merchant experience.
  
  

Requirements

• Bachelor’s degree in any field (experience in e-commerce or food delivery industry is an advantage).
• Strong analytical skills with proficiency in Microsoft Excel.
• Innovative and resourceful problem-solver with the ability to identify issues and implement solutions.
• A team player with strong work ethics and the motivation to consistently exceed KPIs.
• Excellent command of English; proficiency in other languages such as Bahasa Melayu or Mandarin is an added advantage.
• Fresh graduates are encouraged to apply.