Training Ops Specialist - LMS, AI & Process Excellence

Thomson Reuters México; Ciudad de México; Híbrido; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work Model

Mental health days

Tuition reimbursement

Descripción de la vacante

Thomson Reuters México is seeking a Training Operations Specialist to support day-to-day administration of training programs. You will handle LMS administration, learner support, and reporting to ensure accuracy and governance.

The role requires meticulous attention to detail, strong analytical skills, and collaboration across trainers, content and operations teams. A hybrid work model in CDMX is offered along with flexible benefits.

Formación

• Bachelor's degree or equivalent with relevant experience in training operations or LMS settings.
• Experience administering users, permissions, data, and reporting in an LMS or enterprise platform.
• Strong attention to detail and accuracy, plus analytical problem-solving skills.
• Ability to follow documented procedures and use AI-powered tools to boost productivity.

Responsabilidades

• Ensure learner records, attendance, completion, and certificates are accurately reflected in training systems.
• Support continuing education tracking and certification programs per business rules.
• Monitor training records and reporting for accuracy and investigate discrepancies.
• Perform validation activities to maintain training records integrity and governance.
• Provide operational support for customer-facing and internal training programs.

Conocimientos

LMS administration

Data reporting

Analytical thinking

Microsoft 365 apps

Cross-team collaboration

Educación

Bachelor's degree or equivalent

Herramientas

LMS tools

Descripción del empleo

Thomson Reuters México is seeking a Training Operations Specialist to support day-to-day administration of training programs. You will handle LMS administration, learner support, and reporting to ensure accuracy and governance.

The role requires meticulous attention to detail, strong analytical skills, and collaboration across trainers, content and operations teams. A hybrid work model in CDMX is offered along with flexible benefits.