Track & Trace Coordinator-Marken

United Parcel Service, Inc.; El Peñón; On-site; MXN 180,000 - 280,000; Full time

Job summary

United Parcel Service, Inc. in Mexico seeks a logistics tracker for Marken, UPS Healthcare Precision Logistics. You will monitor consignments, ensure milestones are updated in Maestro, and coordinate routing to destination with high speed and accuracy.

The role emphasizes aviation networks, problem solving, and clear communication to meet client requirements and Marken quality standards across teams.

Qualifications

• Intermediate experience with Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of aviation/airline networks.
• Excellent communication and ability to influence others.
• Strong problem solving and prioritization skills.
• Flexible hours including potential weekend coverage.

Responsibilities

• Track shipments to destination under expedited routing and ensure compliance with client requirements.
• Update milestones in Maestro and manage conditioning steps (e.g., dry ice, labeling).
• Define routes, book MAWB, and liaise with Marken offices and service providers.
• Monitor milestones using reporting tools and ensure timely deliveries.

Skills

Excel proficiency

Excellent communication

Problem solving

Time management

Flexibility

Team collaboration

Tools

Maestro

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Purpose

To track every consignment to destination under the most expedite and efficient routing to ensure compliance with client requirements and Marken Quality Standards.

Main Duties and Responsibilities

Ensure all shipments are tracked and milestones are updated in Maestro. Ensure conditioning process of the shipment as required and update the proper milestone in Maestro. This conditioning process may include: Dry Ice Replenishment, Re-packaging and / or Labeling Define the best possible route to dispatch the shipment to its final destination taking in consideration: Direct Flight using OAG to find out flight availability. Cheapest Option Most Experienced Airline Arrival times to comply with scheduled delivery requirements. Obtain a pre-booked MAWB and consign to the receiving agent or MARKEN office. Inform Dispatch that a shipment is ready to be tendered to the Airline as per the respective COT. Enter the applicable routing legs into Maestro Send the Domestic Alert through Maestro and confirm reception Use the appropriate reporting tools to monitor compliance of milestones in Maestro. Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met. Collaborate with all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting the desired turnaround times. Analysis of repetitive operational problems and development of possible service solutions.

Requirements

Intermediate experience in Microsoft Suite (Excel, Word and Outlook) Thorough understanding of Aviation/Airline networks Excellent communication skills and ability to influence others Excellent problem solving and prioritization skills essential Flexibility in working hours required which may include weekend coverage Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.