Technical Order Fulfillment Specialist

The Gund Company; Nuevo León; Presencial; MXN 731.127 - 1.096.691; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages and benefits

Safe and healthy work environment

Regular employee feedback through IDP

Descripción de la vacante

A leading electrical insulation manufacturer in Mexico, Nuevo León, seeks a dedicated professional to manage the order fulfillment process and ensure customer satisfaction. The role involves handling complex service questions and requires strong relationship-building skills with customers. Ideal candidates will have a bachelor’s degree, 3+ years of experience, and a background in a job shop or manufacturing environment. Join a team that prioritizes growth opportunities in an engaging and supportive culture.

Formación

• Requires a bachelor’s degree with 3+ years of experience, or equivalent.
• Experience with a job shop, machining, and manufacturing environment a plus.
• Demonstrated ability to lead multi-disciplinary project/process improvement projects.

Responsabilidades

• Manage multiple customer accounts ensuring expectations are exceeded.
• Build relationships with customers to understand their requirements.
• Provide quotes and order acknowledgements within 24 hours of request.

Conocimientos

Intellectual curiosity

Engineering interest

Customer relationship management

Process implementation

Team leadership

Fluent in English

Educación

Bachelor’s degree

Herramientas

ERP-CRM software

Descripción del empleo

A leading electrical insulation manufacturer in Mexico, Nuevo León, seeks a dedicated professional to manage the order fulfillment process and ensure customer satisfaction. The role involves handling complex service questions and requires strong relationship-building skills with customers. Ideal candidates will have a bachelor’s degree, 3+ years of experience, and a background in a job shop or manufacturing environment. Join a team that prioritizes growth opportunities in an engaging and supportive culture.