Delivery & Order Success Specialist

Sensata Technologies; Tijuana; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Sensata Technologies in Mexico (Tijuana) seeks a Customer Service Representative to be the main contact for delivery and order status. You will interact with customers to provide information, support and problem resolution, and coordinate with production, planning and logistics to meet order requirements.

The role requires strong communication, team collaboration and time management. Proficiency with Microsoft Office is expected; a university degree or equivalent experience is required.

Formación

• A university degree or equivalent relevant work experience.
• Strong communication skills (oral, written, presentation).
• Ability to work in a fast-paced environment with multiple tasks.

Responsabilidades

• Serves as customer’s main contact for delivery and order status.
• Provides guidance on stock quantities, production lead-time, and delivery.
• Reviews daily customer demand and validates deviations; communicates risks and opportunities.
• Collaborates with planning and logistics to ensure execution of shipments per customer needs.
• Executes accurate order entry within required timelines and accuracy.

Conocimientos

Team player

Strong communication

Time management

Proactive communication

Microsoft Office

Interpersonal skills

Educación

Bachelor's degree or equivalent

Descripción del empleo

Sensata Technologies in Mexico (Tijuana) seeks a Customer Service Representative to be the main contact for delivery and order status. You will interact with customers to provide information, support and problem resolution, and coordinate with production, planning and logistics to meet order requirements.

The role requires strong communication, team collaboration and time management. Proficiency with Microsoft Office is expected; a university degree or equivalent experience is required.