Subgerente

Waldo; Tuxtla Gutiérrez; On-site; MXN 420,000 - 600,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Career progression

Supportive management

Job summary

Waldo in Tuxtla Gutiérrez, Chiapas, is seeking a dynamic Retail Sales Submanager to support the Store Manager in daily operations and to drive sales performance.

You will lead retail staff, ensure excellent customer service, manage stock and merchandising, and help implement local marketing initiatives.

Join a company that values innovation and customer-centricity and offers growth and a rewarding career in a culturally rich region.

Qualifications

• At least 3 years of experience in retail supervision or assistant management.
• Demonstrated ability to influence sales and motivate a team.
• Strong customer service skills and a passion for exceeding customer expectations.
• Familiarity with POS systems and inventory management practices.
• Good communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Organizational skills and attention to detail.
• Experience in visual merchandising is a plus.
• High school diploma or equivalent; Associate's or Bachelor's degree is an advantage.
• A proactive attitude and a willingness to learn and take on new challenges.

Responsibilities

• Assist the Store Manager in achieving sales targets and enhancing overall store profitability.
• Supervise and guide retail staff, ensuring high levels of customer service and operational efficiency.
• Manage inventory levels, conduct stocktakes, and ensure accurate merchandising.
• Implement and maintain store visual merchandising standards to attract customers and drive sales.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Ensure adherence to company policies, safety regulations, and operational procedures.
• Contribute to the development and execution of local marketing initiatives.
• Analyze sales reports and provide insights to the Store Manager.
• Support the training and development of new and existing staff members.
• Maintain a clean, organized, and inviting store environment.

Skills

Retail supervision

Sales leadership

Customer service

Team motivation

POS systems

Inventory management

Communication skills

Education

High school diploma

Associate's degree preferred

Tools

POS software

Inventory software

Job description

Our client, a distinguished name in the retail landscape, is actively recruiting a Subgerente de Ventas Minoristas Dinámico to join their team in Tuxtla Gutiérrez, Chiapas . This pivotal role involves supporting the Store Manager in all aspects of store operations, with a particular focus on driving sales performance, enhancing customer engagement, and overseeing daily activities. The successful candidate will be a motivated individual with a keen eye for detail and a strong aptitude for leadership. You will play an integral part in cultivating a positive store culture and ensuring the seamless execution of sales strategies. This position offers a fantastic opportunity to grow your career in retail management within a company that values innovation and customer-centricity. Be ready to contribute to the success of a thriving business in a culturally rich region.

About the Role

Our client, a distinguished name in the retail landscape, is actively recruiting a Subgerente de Ventas Minoristas Dinámico to join their team in Tuxtla Gutiérrez, Chiapas . This pivotal role involves supporting the Store Manager in all aspects of store operations, with a particular focus on driving sales performance, enhancing customer engagement, and overseeing daily activities. The successful candidate will be a motivated individual with a keen eye for detail and a strong aptitude for leadership. You will play an integral part in cultivating a positive store culture and ensuring the seamless execution of sales strategies. This position offers a fantastic opportunity to grow your career in retail management within a company that values innovation and customer-centricity. Be ready to contribute to the success of a thriving business in a culturally rich region.

Key Responsibilities

• Assist the Store Manager in achieving sales targets and enhancing overall store profitability.
• Supervise and guide retail staff, ensuring high levels of customer service and operational efficiency.
• Manage inventory levels, conduct stocktakes, and ensure accurate merchandising.
• Implement and maintain store visual merchandising standards to attract customers and drive sales.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Ensure adherence to company policies, safety regulations, and operational procedures.
• Contribute to the development and execution of local marketing initiatives.
• Analyze sales reports and provide insights to the Store Manager.
• Support the training and development of new and existing staff members.
• Maintain a clean, organized, and inviting store environment.

Requirements

• At least 3 years of experience in retail supervision or assistant management.
• Demonstrated ability to influence sales and motivate a team.
• Strong customer service skills and a passion for exceeding customer expectations.
• Familiarity with POS systems and inventory management practices.
• Good communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Organizational skills and attention to detail.
• Experience in visual merchandising is a plus.
• High school diploma or equivalent; Associate's or Bachelor's degree is an advantage.
• A proactive attitude and a willingness to learn and take on new challenges.

Benefits

Our client is pleased to offer a competitive base salary with opportunities for performance-based incentives. This role provides significant scope for professional development and career progression within the retail sector. Employees benefit from a supportive management team, access to ongoing training programs, and a pleasant working atmosphere. Additional perks include employee discounts on a wide range of products and services. Joining our client in Tuxtla Gutiérrez means becoming part of a company that values its employees and invests in their future, offering a stable and rewarding career path.