Asesor Comercial Especializado en Minorista

Placements24; Cuernavaca; Hybrid; MXN 138,000 - 248,000; Full time

Benefits offered by this job

Hourly wage

Employee discounts

Performance-based incentives

Training opportunities

Job summary

Placements24 in Cuernavaca, Morelos, is seeking a customer-focused Retail Sales Advisor for a hybrid role that blends in-store service with remote administrative tasks. You will assist customers, promote products, and maintain compelling visual merchandising to drive sales and loyalty.

You should bring strong communication, a team spirit, and a genuine passion for retail. Prior experience in retail or customer service is preferred, and familiarity with POS systems is a plus.

Qualifications

• Retail or customer service experience preferred.
• Strong interpersonal and communication skills.
• Passion for retail and delivering outstanding customer service.
• Ability to work effectively in a team environment.
• Basic understanding of sales principles and customer engagement.
• Flexibility to work varying shifts, including weekends and holidays, as required by the Hybrid schedule.
• Familiarity with POS systems is an advantage.
• High school diploma or equivalent.

Responsibilities

• Engage with customers to understand their needs and provide personalized product recommendations.
• Drive sales by actively promoting products and special offers.
• Maintain a thorough knowledge of all products, including features, benefits, and current promotions.
• Assist with inventory management, including receiving, stocking, and conducting cycle counts.
• Ensure the sales floor is well-organized, clean, and visually appealing according to company standards.
• Handle customer inquiries and resolve complaints effectively and efficiently.
• Process transactions accurately using the POS system.
• Collaborate with team members to achieve store sales goals and operational objectives.
• Participate in training sessions to enhance product knowledge and sales techniques.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Sales principles

Customer engagement

POS systems

Education

High school diploma or equivalent

Job description

About the Role

Our client is seeking a dedicated and customer-focused Retail Sales Advisor to join their team in Cuernavaca, Morelos . This role is crucial in providing an exceptional shopping experience for customers, driving sales, and maintaining the visual merchandising standards of the store. The ideal candidate will be passionate about retail, possess excellent communication skills, and have a keen eye for detail. This position offers a Hybrid work arrangement, combining in-store responsibilities with opportunities for remote administrative tasks. You will be an integral part of a vibrant team, contributing to the store's success and fostering customer loyalty through expert advice and service.

Key Responsibilities

• Engage with customers to understand their needs and provide personalized product recommendations.
• Drive sales by actively promoting products and special offers.
• Maintain a thorough knowledge of all products, including features, benefits, and current promotions.
• Assist with inventory management, including receiving, stocking, and conducting cycle counts.
• Ensure the sales floor is well-organized, clean, and visually appealing according to company standards.
• Handle customer inquiries and resolve complaints effectively and efficiently.
• Process transactions accurately using the point-of-sale (POS) system.
• Collaborate with team members to achieve store sales goals and operational objectives.
• Participate in training sessions to enhance product knowledge and sales techniques.

Requirements

• Previous experience in a retail or customer service role is preferred.
• Strong interpersonal and communication skills.
• Passion for the retail industry and delivering outstanding customer service.
• Ability to work effectively in a team environment.
• Basic understanding of sales principles and customer engagement.
• Flexibility to work varying shifts, including weekends and holidays, as required by the Hybrid schedule.
• Familiarity with POS systems is an advantage.
• High school diploma or equivalent.

Benefits

Our client offers a competitive hourly wage, employee discounts on merchandise, and opportunities for performance-based incentives. This role provides a pathway for career growth within the retail sector. You will benefit from a supportive team environment, ongoing training, and the chance to be part of a well-respected brand in Cuernavaca, Morelos . The Hybrid model offers a balance between customer-facing activities and potential for remote administrative tasks, contributing to a dynamic work experience.