Strategic Travel Account Manager - Small Business Growth

American Express Global Business Travel; México; On-site; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Travel perks

Learning platform access

Inclusion Groups

Job summary

American Express Global Business Travel (Amex GBT) seeks an Account Manager, Small to grow our corporate client base in Mexico. You will manage a portfolio, develop strategic relationships, and increase travel spend with Egencia, while ensuring client satisfaction and renewal.

You will collaborate with cross-functional teams, participate in client implementations, and drive long-term relationships with a focus on value creation and retention.

Qualifications

• Fluent in English (written and spoken) is required.
• Experience supporting a B2B sales organization is preferred.
• Experience in account management or sales is beneficial.
• Experience in Corporate Travel sales is a plus.

Responsibilities

• Optimize the Customer Engagement Process and reinforce the value of transacting with Amex GBT Egencia.
• Grow the total share of corporate travel spend with Amex GBT Egencia.
• Involvement during client implementation and throughout the partnership lifecycle; be the voice of the client.
• Customize travel plans, develop long-term relationships, and ensure high customer satisfaction.
• You will have a high bias for action and strong attention to detail.
• Manage and ensure timely delivery for client projects.
• Develop client portfolio, growth plan and transaction-based forecasts.

Skills

English fluency

B2B sales support

Account management

Sales experience

Corporate travel sales

Communication skills

Relationship building

Problem solving

Pre-sales

Financial analysis

Time management

Job description

American Express Global Business Travel (Amex GBT) seeks an Account Manager, Small to grow our corporate client base in Mexico. You will manage a portfolio, develop strategic relationships, and increase travel spend with Egencia, while ensuring client satisfaction and renewal.

You will collaborate with cross-functional teams, participate in client implementations, and drive long-term relationships with a focus on value creation and retention.