Strategic Renewals Account Manager — Hybrid (Mexico City)

Clarivate; Pachuca; Hybrid; MXN 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equal employment opportunity employer

Job summary

Clarivate in Mexico City is seeking a Renewal Account Manager to join the Renewal Sales Team. You will manage relationships with professors, deans, and decision-makers across academic, government, and higher education research institutions, driving retention and renewal growth.

The role focuses on renewal strategies, subscription-based products, and opportunities for expansion within a diverse portfolio. The team reports to the Sr.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Minimum of 5 years of relevant sales, account management, or renewal sales experience with a proven track record of managing customer relationships and achieving sales targets.

Responsibilities

• Engage customers to identify renewal opportunities and understand their needs.
• Communicate value-added solutions to drive renewal and expansion opportunities.
• Build and maintain strong customer relationships for satisfaction and loyalty.
• Develop and execute renewal sales strategies aligned with business objectives.
• Create, update, and analyze subscription, contract, and renewal reports.
• Monitor market trends and product developments to maximize sales effectiveness.
• Achieve individual renewal and new business goals.
• Partner with outside vendors to support the full sales cycle when necessary.
• Deliver accurate forecasts and renewal pipeline updates to leadership.
• Leverage and optimize sales tools and technologies to enhance performance.

Skills

Sales experience

Account management

Renewal sales

Education

Bachelor's degree

Job description

Clarivate in Mexico City is seeking a Renewal Account Manager to join the Renewal Sales Team. You will manage relationships with professors, deans, and decision-makers across academic, government, and higher education research institutions, driving retention and renewal growth.

The role focuses on renewal strategies, subscription-based products, and opportunities for expansion within a diverse portfolio. The team reports to the Sr.