Academic SaaS Account Manager - Mexico City (Hybrid + Travel)

Clarivate Analytics; Ciudad de México; Hybrid; MXN 600.000 - 900.000; Vollzeit

Zusammenfassung

Clarivate in Mexico City is seeking an Account Manager to join our sales team. You will sell SaaS, research content, and information solutions to universities, libraries, research institutions, and government customers, managing opportunities from discovery to close.

The role covers Mexico and Central America, with travel across the territory and collaboration with Customer Success, software and research solution specialists, and renewals colleagues.

Qualifikationen

• Bachelor’s degree or equivalent relevant work experience.
• Minimum of 5 years of relevant professional experience.
• 2+ year’s of experience in a sales role.
• Professional proficiency in Spanish and English.
• Experience selling to universities, academic libraries, research institutions, or government organizations.
• Knowledge of the academic research, library, scholarly communications, or research analytics market.
• Experience managing customers across Mexico, Central America or other Latin American markets.
• Demonstrated experience selling SaaS solutions, research products, digital content, software, or related information solutions.
• Experience managing opportunities throughout the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.
• Experience using Salesforce

Aufgaben

• Achieve assigned sales goals by meeting targets and proactively identifying upselling and expansion opportunities.
• Develop relationships with universities and other assigned customers in Mexico and Central America.
• Manage customer opportunities through the complete sales cycle, from identifying needs and developing solutions through presenting, quoting, negotiating, and closing.
• Understand customer needs and present relevant research, software, content, and SaaS solutions.
• Provide accurate sales forecasts through consistent communication and reporting.
• Identify new contacts within existing customer organizations to expand business opportunities.
• Maintain customer meeting activity levels established by Sales Management.
• Build detailed knowledge of Clarivate products and services to effectively position solutions.
• Collaborate with Customer Success Managers, software and research specialists, and renewals colleagues.
• Participate in internal meetings and external events, sharing relevant customer, product, and market insights with the broader team.
• Travel to meet customers throughout the assigned territory, including Mexico, Panama, and Honduras.

Kenntnisse

SaaS sales

Account management

Spanish-English bilingual

Salesforce

Ausbildung

Bachelor’s degree or equivalent relevant work experience

Tools

Salesforce

Jobbeschreibung

Clarivate in Mexico City is seeking an Account Manager to join our sales team. You will sell SaaS, research content, and information solutions to universities, libraries, research institutions, and government customers, managing opportunities from discovery to close.

The role covers Mexico and Central America, with travel across the territory and collaboration with Customer Success, software and research solution specialists, and renewals colleagues.