SaaS Account Manager – Universities & Research (Hybrid)

Clarivate Plc; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Clarivate Plc seeks an Account Manager for our sales team in Mexico City. You will drive revenue selling research content, software, SaaS solutions to universities, libraries, and government entities across Mexico and Central America.

The role requires building relationships, managing full sales cycles, and collaborating with Success and renewals teams. Hybrid schedule with travel across the territory.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• Minimum of 5 years of relevant professional experience.
• 2+ years of experience in a sales role.
• Proficiency in Spanish and English.
• Experience selling to universities, academic libraries, research institutions, or government organizations.
• Knowledge of the academic research, library, scholarly communications, or research analytics market.
• Experience managing customers across Mexico, Central America or other Latin American markets.
• Demonstrated experience selling SaaS solutions, research products, digital content, software, or related information solutions.
• Experience managing opportunities throughout the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.
• Experience using Salesforce

Responsibilities

• Achieve assigned sales goals by meeting targets and proactively identifying upselling and expansion opportunities.
• Develop relationships with universities and other assigned customers in Mexico and Central America.
• Manage customer opportunities through the complete sales cycle, from identifying needs and developing solutions through presenting, quoting, negotiating, and closing.
• Understand customer needs and present relevant research, software, content, and SaaS solutions.
• Provide accurate sales forecasts through consistent communication and reporting.
• Identify new contacts within existing customer organizations to expand business opportunities.
• Maintain customer meeting activity levels established by Sales Management.
• Build detailed knowledge of Clarivate products and services to effectively position solutions.
• Collaborate with Customer Success Managers, software and research specialists, and renewals colleagues.
• Participate in internal meetings and external events, sharing relevant customer, product, and market insights with the broader team.
• Travel to meet customers throughout the assigned territory, including Mexico, Panama, and Honduras.

Skills

SaaS sales

University/library sales

Academic market knowledge

CRM systems

Sales cycle management

Spanish-English bilingual

Forecasting & reporting

Opportunity expansion

Education

Bachelor's degree

Tools

Salesforce

Job description

Clarivate Plc seeks an Account Manager for our sales team in Mexico City. You will drive revenue selling research content, software, SaaS solutions to universities, libraries, and government entities across Mexico and Central America.

The role requires building relationships, managing full sales cycles, and collaborating with Success and renewals teams. Hybrid schedule with travel across the territory.