Strategic Operations Lead: Scale, Talent & Customer Impact

Kearney Italia, Inc.; México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Amazon Operations in Mexico is seeking an Operations Manager to lead a team in one of our FCs. You will manage an environment delivering orders 24/7, drive performance, and collaborate with stakeholders to meet service level goals.

You will oversee a 65k+ package operation, supervise 7 managers and 200+ associates, foster a safety culture, and present metrics to senior leadership, while developing talent and improving processes.

Responsibilities

• Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
• Managing day-to-day relationships with multiple stakeholders
• Driving operational goals and metrics for your area. Communicating the vision to your team
• Presenting operational metrics regularly to the senior leadership team
• Problem-solves for closing gaps between performance and goals
• Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement.

Job description

Amazon Operations in Mexico is seeking an Operations Manager to lead a team in one of our FCs. You will manage an environment delivering orders 24/7, drive performance, and collaborate with stakeholders to meet service level goals.

You will oversee a 65k+ package operation, supervise 7 managers and 200+ associates, foster a safety culture, and present metrics to senior leadership, while developing talent and improving processes.