Senior Fulfillment Operations Leader

Amazon Inc.; Tepoztlán; Presencial; MXN 2.161.000 - 3.241.000; Jornada completa

Descripción de la vacante

Amazon is seeking a Sr. Operations Manager for the Mexico Operations - Fulfillment Center, overseeing the entire functional area’s operations, including people development, process optimization, and customer experience.

You will lead a large team of Operations and Area Managers to drive safety, productivity, and cost efficiency across a multi-building facility up to a million square feet. You will craft long-term plans (3, 6, 12 months) with workforce and budget considerations, mentor leaders,

Formación

• Work flexible schedule including weekends, nights, and holidays.
• Bachelor's degree or above.
• Speak, write, and read fluently in English, and have the ability to take direction in English.
• 10+ years of direct management experience in a manufacturing, production, distribution, or logistics environment.
• 10+ years Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• 10+ years of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Owns and delivers the operational budget for functional area, including safety, productivity, financial planning, labor planning, and operational goals.
• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out), including labor planning, rate forecasting, and peak season planning.
• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
• Effectively leverages Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Sets clear goals and expectations for Operations and Area Managers; measures performance, provides feedback, and holds leaders accountable.
• Mentors and develops leaders and staff.
• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
• Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT, and other leaders) to build and secure support and resources for projects and initiatives.

Conocimientos

People management

Lean techniques

Operations leadership

Staffing lifecycle

Cross-functional collaboration

English fluency

Educación

Bachelor's degree

MBA or Master’s degree preferred

Descripción del empleo

Amazon is seeking a Sr. Operations Manager for the Mexico Operations - Fulfillment Center, overseeing the entire functional area’s operations, including people development, process optimization, and customer experience.

You will lead a large team of Operations and Area Managers to drive safety, productivity, and cost efficiency across a multi-building facility up to a million square feet. You will craft long-term plans (3, 6, 12 months) with workforce and budget considerations, mentor leaders,