Strategic Logistics Account Manager

Expeditors; Apodaca; Sur place; MXN 480 000 - 720 000; Plein temps

Avantages offerts par ce poste

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Résumé du poste

Expeditors in Mexico is seeking a growth-oriented Business Development professional to build and expand customer relationships, drive revenue, and lead strategic initiatives. You will collaborate across functions, analyze data, and guide customers through complex logistics solutions.

Ideal candidates bring strong communication, strategic thinking, and project management skills, with experience in CRM systems and MS Office.

Qualifications

• A university or equivalent business qualification is required.
• Experience in business development and a track record of growth.
• Familiarity with Expeditors products/services and operating systems.
• Proficiency in MS Office and CRM software.
• Ability to communicate up and down management hierarchy with equal effectiveness.
• Strong presentation and project management skills.
• Proven analytical and problem-solving abilities.
• English proficiency is required.

Responsabilités

• Cultivate strong, multi-level relationships across customer organizations to gain strategic insight and influence.
• Act as a trusted advisor by understanding customer ecosystems, supply chains, and business objectives.
• Champion customer needs internally to ensure alignment and execution across our enterprise.
• Develop and execute strategic business plans that align with customer goals and drive revenue growth.
• Identify and pursue opportunities to expand service offerings, improve customer outcomes, and increase account value.
• Lead strategic business reviews to assess performance, align on objectives, and co-create growth initiatives.
• Leverage market intelligence and customer insights to influence decision-making and shape long-term partnerships.
• Ensure accurate customer setup and documentation in systems (e.g., Dynamics, SOPs, SharePoint).
• Monitor and report on KPIs, ensuring Expeditors service meets and exceeds expectations.
• Drive adoption of technology and processes improvements to enhance the customer experience.
• Facilitate cross-functional collaboration to ensure consistent service delivery and strategic alignment.
• Communicate effectively with internal and external stakeholders through timely updates, reports, and reviews.
• Support invoicing, collections, and administrative processes to maintain account health.
• Use business intelligence tools to analyze trends, measure performance, and identify improvement areas.
• Maintain data fluency to support strategic planning and customer reporting.
• Embody company values and cultural attributes in all interactions.
• Pursue continuous learning and development to enhance expertise and effectiveness.

Connaissances

Relationship-building

Communication

Strategic thinking

Time management

Attention to detail

Analytical skills

Problem solving

Presentation skills

Project management

KPI tracking

Interpersonal skills

English proficiency

Formation

University or equivalent business qualifications

Outils

MS Office

CRM software

Expeditors operating systems

Description du poste

Expeditors in Mexico is seeking a growth-oriented Business Development professional to build and expand customer relationships, drive revenue, and lead strategic initiatives. You will collaborate across functions, analyze data, and guide customers through complex logistics solutions.

Ideal candidates bring strong communication, strategic thinking, and project management skills, with experience in CRM systems and MS Office.