Sommelier y Gestor de Carta de Vinos (Remoto)

Placements24; Acapulco; Hybrid; MXN 60,000 - 96,000; Full time

Job summary

Placements24 is seeking a highly knowledgeable Sommelier and Wine List Manager to join a fully remote team. You will curate the online wine portfolio, craft compelling lists for various platforms, and provide expert customer guidance from a home office.

The role requires advanced sommelier certification and 4+ years in wine management, with strong English communication and CRM experience. Remote work offers global reach and flexible scheduling for a discerning clientele.

Qualifications

• Advanced Sommelier certification required.
• 4+ years in sommelier or wine management
• Strong knowledge of Old World and New World wines and food pairing

Responsibilities

• Curate, manage, and update the online wine inventory.
• Develop and present sophisticated wine lists for different segments and occasions.
• Provide expert wine recommendations and consultations via email, chat, and video calls.
• Collaborate with purchasing to source new wines.
• Organize virtual tastings and educational webinars.
• Stay updated on global wine trends and producers.
• Create tasting notes, pairing suggestions, and wine content.
• Assist customers with wine selection, storage, and service inquiries.
• Ensure compliance with alcohol sales and shipping regulations.
• Contribute to wine portfolio marketing campaigns.

Skills

Advanced Sommelier Certification

Experience as Sommelier

Wine knowledge

Remote communication

CRM familiarity

English fluency

Tools

CRM systems

Online retail platforms

Job description

About the Role

Our client, a premier online purveyor of fine wines and spirits, is seeking a highly knowledgeable and customer-focused Sommelier and Wine List Manager to join their fully remote team. This role is ideal for an expert with a deep understanding of global wine regions, varietals, and food pairings, coupled with exceptional digital communication skills. You will be responsible for curating and managing the company's extensive wine portfolio, developing compelling wine lists for various online platforms and client events, and providing expert advice to customers. Your expertise will directly influence purchasing decisions and enhance the online wine-drinking experience for a discerning clientele, all from the comfort of your home office.

Key Responsibilities

• Curate, manage, and update the online wine inventory, ensuring accuracy and attractiveness.
• Develop and present sophisticated wine lists tailored to different customer segments and occasions.
• Provide expert wine recommendations and personalized consultations to customers via digital channels (email, chat, video calls).
• Collaborate with the purchasing team to identify and source new and exciting wines.
• Organize and conduct virtual wine tastings and educational webinars for customers and staff.
• Research and stay updated on global wine trends, market dynamics, and emerging producers.
• Manage wine-related content creation, including tasting notes, pairing suggestions, and articles.
• Troubleshoot and resolve customer inquiries related to wine selection, storage, and service.
• Ensure compliance with all relevant alcohol sales and shipping regulations.
• Assist in developing marketing campaigns and promotional materials related to the wine portfolio.

Requirements

• Advanced Sommelier certification (e.g., CMS Advanced, WSET Level 3 or higher) is mandatory.
• Minimum of 4 years of experience as a Sommelier or in a related wine management role, preferably in a high-end establishment or retail setting.
• Exceptional knowledge of Old World and New World wines, spirits, and their production methods.
• Strong understanding of wine and food pairing principles.
• Excellent written and verbal communication skills for effective remote interaction.
• Proficiency with online retail platforms and CRM systems.
• Ability to work independently and manage time effectively in a remote setting.
• Customer-centric approach with a passion for sharing wine knowledge.
• Experience with virtual event hosting is a significant advantage.
• Fluency in English required; additional languages are a plus.

Benefits

This fully remote position offers a competitive salary, opportunities to expand your wine expertise with a diverse portfolio, and the flexibility to work from anywhere. You'll be part of an innovative online business dedicated to the appreciation of fine wines, with chances to influence its direction and connect with a passionate community of wine lovers. Enjoy the convenience of a remote setup while engaging with the world of fine wines.