Solutions Consultant: Demos & Sales Enablement (Hybrid)

Docusign; Ciudad de México; Híbrido; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Docusign is seeking a Solutions Consultant to support our Sales Team and customers with technical questions about products and services. The role drives adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.

This position reports to the Manager, Solutions Consultant and is a contributor role with a hybrid work arrangement, requiring access to an office location.

Formación

• 3+ years' experience as a technology solutions consultant.
• 3+ years' experience supporting sales teams and customers' technical questions.
• 3+ years' experience helping customers solve problems and creating demos and POCs.
• Oral Fluent English.

Responsabilidades

• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Confer with customers and engineers to assess the solutions needs.
• Collaborate with sales teams to understand customer requirements and provide sales support.
• Secure and renew orders and arrange delivery.
• Plan and adapt products to meet customer needs.
• Help solve customer problems by creating demos, POCs, etc.
• Recommend improvements to customers to lower costs or increase production.
• Research and develop new products.

Conocimientos

Technology solutions consulting

Sales support

Customer demos & POCs

Oral English fluency

Herramientas

ERP

CRM

ECM

Web services

SOAP APIs

REST APIs

HTML

XML

Descripción del empleo

Docusign is seeking a Solutions Consultant to support our Sales Team and customers with technical questions about products and services. The role drives adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.

This position reports to the Manager, Solutions Consultant and is a contributor role with a hybrid work arrangement, requiring access to an office location.