Strategic People Ops Coordinator (Hybrid)

Docusign; Ciudad de México; Híbrido; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Docusign's People Operations team is seeking a Sr. People Operations Coordinator to create a seamless, positive experience for employees and candidates. You will collaborate across HR to streamline processes and answer questions on HR policies, supporting a diverse, multilingual workforce.

This role reports to the Sr. Manager, People Operations and is hybrid, requiring in-office presence at least two days per week. You will handle Brazil and Mexico employment requirements and Workday tasks daily.

Formación

• Fluent in English, Portuguese, and Spanish.
• Bachelor's degree or experience in HR-related field.
• 2+ years of HR or Recruiting experience in a high growth organization.
• Experience with Brazil and Mexico employment requirements, policy, and procedures.
• Experience with Workday or other HCM systems.

Responsabilidades

• Provide quality operational support to People Team COE stakeholders, cross-departmental colleagues, and external vendors in order to deliver a valuable HR management service.
• Support all phases of the employee lifecycle, focusing on onboarding, digital employee file management, data changes, internal transfers, promotions, and offboarding
• Assist with employee pre‑hire processes, including contracts of employment, background checks, new hire paperwork and work authorization documentation in English, Portuguese and Spanish
• Identify opportunities to streamline Global HR processes, enhancing efficiency and improving the employee experience
• Create and maintain physical onsite and electronic employee files
• Respond to general HR inquiries regarding HR policies, benefits, employee data, employment verifications and systems
• Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as needed
• Administer all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including coordination with local Social Insurance office for enrollment and de-enrollment of employees

Conocimientos

Fluent English

Fluent Portuguese

Fluent Spanish

HR experience

Workday

Educación

Bachelor's degree in HR

Herramientas

Workday

ServiceNow HR

G‑Suite

Descripción del empleo

Docusign's People Operations team is seeking a Sr. People Operations Coordinator to create a seamless, positive experience for employees and candidates. You will collaborate across HR to streamline processes and answer questions on HR policies, supporting a diverse, multilingual workforce.

This role reports to the Sr. Manager, People Operations and is hybrid, requiring in-office presence at least two days per week. You will handle Brazil and Mexico employment requirements and Workday tasks daily.