Senior Pre-Sale Technical Consultant — Digital Onboarding

TransUnion; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

TransUnion is seeking an Advisor, Pre‑Sale Technical Consulting to join our Hybrid team. You will act as an SME for Digital Onboarding, guiding pre‑sales activities and early implementations, while coordinating with sales, product, and regional teams to map client requirements to product capabilities.

The role requires leadership in solution design sessions, delivering technical demonstrations, and ensuring documentation reflects the implemented solution.

Formación

• University degree in Engineering or related discipline.
• 7+ years of overall professional experience.
• At least 3 years in technical consulting, solution engineering, pre‑sales, or customer success.
• Experience supporting both pre‑sales solution definition and post‑sales enablement or implementation.
• Experience leading client conversations or technical design sessions.
• Experience collaborating across Sales, Product, Technology, and Implementation in an Agile environment.
• Fluent written and spoken English and Spanish.

Responsabilidades

• Serve as SME for Digital Onboarding products and components, providing technical guidance during pre‑sales and initial implementation activities.
• Collaborate with sales, product, and regional teams to understand client requirements and provide technical input.
• Design and document integration solutions that align client requirements with regional capabilities and product functionality.
• Lead solution‑design sessions to align client expectations with product capabilities.
• Deliver solution and technical demonstrations to internal teams and prospective customers.
• Coordinate with Business Analysts to improve documentation for complex implementations.
• Provide internal delivery teams with design clarifications and ensure continuity from design to implementation.
• Hand off approved designs to implementation teams and provide technical support during onboarding.
• Validate final product configurations and document product limitations.
• Collaborate with internal technology teams, client teams, and vendors to investigate issues, support analytics, and ensure documentation reflects implemented solutions and best practices.

Conocimientos

APIs and integration

Pre‑sales engagement

Solution design

Client demonstrations

Agile collaboration

English & Spanish fluency

Effective communication

Educación

University degree in Engineering or related discipline

Herramientas

APIs

UI/UX considerations

Descripción del empleo

TransUnion is seeking an Advisor, Pre‑Sale Technical Consulting to join our Hybrid team. You will act as an SME for Digital Onboarding, guiding pre‑sales activities and early implementations, while coordinating with sales, product, and regional teams to map client requirements to product capabilities.

The role requires leadership in solution design sessions, delivering technical demonstrations, and ensuring documentation reflects the implemented solution.