Shipping Customer Assistant

J-K Network Services; Veracruz; Presencial; MXN 59.769 - 83.013; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Incentives

Leave Credits

Free parking

Opportunities for promotion

Descripción de la vacante

A diversified organization in Veracruz is looking for a Shipping Customer Assistant to provide support for logistics and shipping inquiries. Responsibilities include coordinating shipments, preparing documents, and resolving issues. Ideal candidates should have a bachelor's degree or be undergraduates and possess strong customer service skills. Compensation is between Php 18,000 to Php 25,000, with various benefits including performance bonuses and opportunities for promotion.

Formación

• Bachelor's Degree holder of any course, open to undergraduate.
• With or without experience are encouraged to apply.
• Willing to undergo training.

Responsabilidades

• Act as the primary customer contact for shipping-related inquiries
• Provide order status updates, delivery confirmations, and shipment tracking information.
• Arrange and coordinate domestic and international shipments.

Conocimientos

Customer service skills

Communication skills

Organizational skills

Educación

Bachelor's degree or open to undergraduates

Descripción del empleo

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

LOOK FOR MS. BIANCA

Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Shipping Customer Assistant | Shipping Coordinator -CSR | Shipping Customer Support | Logistic Customer Specialist

Industry: Japanese Shipping and Cargo Firm

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range: Php 18,000 - Php 25,000

BENEFITS:

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Opportunities for promotion

Promotion to permanent employee

HMO

Government Mandated Benefits

13th month pay

Job Requirements:

Bachelors Degree holder of any course , open to undergraduate.

With or without experience are encourage to apply.

Willing to undergo training.

Willing to work using emails and calls with customers.

Amendable to work onsite.

Amendable to attend face to face interview.

Job Responsibilities:

Act as the primary customer contact for shipping-related inquiries

Provide order status updates, delivery confirmations, and shipment tracking information.

Arrange and coordinate domestic and international shipments with carriers and freight forwarders

Prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork

Monitor shipment schedules and track deliveries to ensure on-time arrival

Resolve shipping issues, delays, damages, or discrepancies with carriers

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID,
• requires you to provide a guarantee or collects property,