Warehouse Customer Service

J-K Network Services; Veracruz; Presencial; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Incentives

HMO

13th month pay

Sick Leave

Vacation Leave

Free Parking

Company Events

Descripción de la vacante

A logistics company is seeking a Warehouse Customer Service representative in Veracruz. This role involves managing customer inquiries, coordinating shipments, and preparing shipping documents. The ideal candidate should have a Bachelor's degree and at least 1 year of experience in customer service within warehouse operations. Benefits include a performance bonus, insurance, and paid leave. The position requires on-site work with a schedule of Monday to Friday from 8:00 AM to 5:00 PM.

Formación

• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.

Responsabilidades

• Handle customer inquiries and orders via email and phone regarding shipment status.
• Coordinate with the warehouse team to arrange timely shipments.
• Prepare and maintain accurate shipping documents.
• Resolve shipment delays, discrepancies, and other operational issues.

Conocimientos

Customer service

Communication

Problem-solving

Educación

Bachelor's Degree

Descripción del empleo

Share

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.

Position: Warehouse Customer Service

Industry: Japanese Shipping and Cargo Firm

Schedule: Monday – Friday (8:00am – 5:00pm)

• Government mandated Benefits
• HMO
• 13th month pay
• Sick Leave Credits
• Vacation Leave Credits
• Free Parking
• Company Events

Job Requirements:

• Bachelor’s Degree Holder
• At least 1 years of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.
• Willing to work as soon as possible

Job Responsibilities:

• Handle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
• Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
• Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
• Prepare and maintain accurate shipping documents and system records.
• Resolve shipment delays, discrepancies, and other operational issues efficiently.

Look for Ms. Lira

Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,