ServiceNow Tech Lead — Enterprise Impact + Bonuses

Corning Incorporated; San Luis Potosí; On-site; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Bonuses and long-term incentives

Food coupons

Savings fund

Medical and dental coverage

Life insurance and disability

Paid time off

Employee Assistance Program

Recognition program

Job summary

Corning is seeking a ServiceNow Technical Lead to drive the successful delivery and optimization of ServiceNow solutions across enterprise environments. This role leads module implementations, integrations, and platform enhancements while ensuring adherence to technical best practices, governance, security, and regulatory requirements.

The ideal candidate will collaborate with stakeholders, mentor cross-functional teams, and champion continuous improvement across ITSM, ITOM, and related

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of five years of hands-on ServiceNow experience, including large-scale enterprise implementations.
• Strong knowledge of ServiceNow architecture, workflows, JavaScript, Glide scripting, and ServiceNow APIs.
• Experience with integrations, data migration, IT service management practices, and digital transformation.
• Advanced expertise in one or more ServiceNow areas (ITSM, ITOM, Strategic Portfolio Management, HRSD, CSM, Security Operations, GRC, or App Engine Studio).
• Proven leadership of cross-functional teams delivering complex ServiceNow projects.
• ServiceNow Certified System Administrator plus at least one related certification (Application Developer or Implementation Specialist).

Responsibilities

• Lead the implementation, configuration, quality assurance, and validation of ServiceNow modules and platform changes.
• Collaborate with stakeholders and cross-functional teams to gather requirements and deliver effective technical solutions.
• Manage integrations with third-party systems and support data migration activities.
• Provide technical guidance and mentorship while maintaining documentation and supporting continuous improvement initiatives.

Skills

ServiceNow

Leadership

Stakeholder management

JavaScript

Glide scripting

ServiceNow APIs

IT service management

Digital transformation

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field

Tools

ServiceNow Certified System Administrator

ServiceNow Application Developer

Implementation Specialist

Job description

Corning is seeking a ServiceNow Technical Lead to drive the successful delivery and optimization of ServiceNow solutions across enterprise environments. This role leads module implementations, integrations, and platform enhancements while ensuring adherence to technical best practices, governance, security, and regulatory requirements.

The ideal candidate will collaborate with stakeholders, mentor cross-functional teams, and champion continuous improvement across ITSM, ITOM, and related