Servicenow Developer 2709

Xideral; A distancia; MXN 1,080,000 - 1,441,000; Jornada completa

Descripción de la vacante

A leading technology consulting firm is looking for an experienced ServiceNow Developer to join a long-term remote project in Mexico. The ideal candidate should have over 6 years of IT experience with significant hands-on knowledge of the ServiceNow platform, including JavaScript and integrations. Responsibilities include designing solutions, troubleshooting platform issues, and collaborating within Agile teams. Candidates must possess a Bachelor's degree in Computer Science or IT and be proficient in English.

Formación

• 6+ years of overall IT experience.
• 5+ years of hands-on experience with ServiceNow for Tech Leads.
• Strong platform troubleshooting and debugging skills.

Responsabilidades

• Design, develop, and maintain solutions on the ServiceNow platform.
• Develop and customize functionality using JavaScript and Glide scripting.
• Troubleshoot issues across ServiceNow content pipelines.

Conocimientos

JavaScript

ServiceNow

Glide scripting

Script Includes

Scheduled Jobs

REST/SOAP integrations

Advanced English

Educación

Bachelor’s degree in Computer Science or IT

Descripción del empleo

ServiceNow Developer – Remote (Mexico)

We are seeking an experienced and highly skilled ServiceNow Developer with 6+ years of overall IT experience and strong hands‑on expertise in the ServiceNow platform to join a long‑term project with Tech Mahindra. This role is ideal for professionals who enjoy working in Agile environments, building scalable platform solutions, and collaborating with distributed teams.

Key Responsibilities:

• Design, develop, and maintain solutions on the ServiceNow platform.

• Develop and customize functionality using JavaScript, Glide scripting, Script Includes, and Scheduled Jobs.

• Design and implement backend APIs, data structures, and integrations to support content delivery and search capabilities.

• Troubleshoot issues across ServiceNow content pipelines and identify root causes across system components.

• Collaborate with cross‑functional and distributed teams in Agile/Scrum environments.

• Support platform enhancements related to AI experiences or ITX/Technology workflows, depending on specialization

Technical Skills Required:

• 6–10 years of total experience in software or platform development.

• 5+ years of hands‑on experience with ServiceNow (Tech Leads) or 5–7 years (Mid-level).

• Strong proficiency in JavaScript.

• Solid experience with Glide scripting, Script Includes, and Scheduled Jobs.

• Experience with ServiceNow integrations (REST/SOAP).

• Strong platform troubleshooting and debugging skills.

• Advanced English for professional communication

Nice to Have / Preferred Skills:

• Experience with Service Portal and UI Builder.

• Knowledge of Virtual Agent, Now Assist, AI or GenAI (for AI Experiences).

• Hands‑on experience with ITAM, SPM, or ITSM Change Management (for ITX/Technology workflows).

• Background in AI/ML (required only for AI/ML‑focused profiles).

• Experience working on large‑scale, enterprise ServiceNow implementations

Soft Skills:

• Strong communication skills.

• Leadership and proactive mindset.

• Empathy and teamwork.

• Problem‑solving and analytical thinking.

Location & Schedule:

• Location: Remote (Mexico)

• Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Qualifications:

• Bachelor’s degree or higher in Computer Science, IT, or a related field.

• Advanced English (spoken and written).

• Strong commitment and ability to work independently in remote environments.

How to Apply:

Please send your resume in English (without letterhead), highlighting your experience with ServiceNow development, JavaScript, integrations, and any exposure to AI, Virtual Agent, ITSM, ITAM, or platform customization projects.