Senior Workday & Hr Tech Operations Analyst

Ingredion Incorporated; Región Centro; On-site; MXN 420,000 - 540,000; Full time

Job summary

Ingredion Incorporated in Mexico’s Región Centro seeks a Reporting & Operational Support professional to deliver timely reporting across the Americas Operations. You will translate data into actionable insights and communicate updates to leadership.

The role includes maintaining and developing reports and dashboards, ensuring data quality, and collaborating with stakeholders using SQL and Tableau to meet business needs.

Responsibilities

• Support recurring and ad hoc reporting and analytical requests across the Americas Operations organization.
• Partner with business stakeholders to clarify requirements, understand business needs, define outputs, and deliver reporting support.
• Prioritize requests and deliver in alignment with timelines.
• Translate data into clear findings and communicate insights to leadership and non-technical stakeholders.
• Maintain existing reports, dashboards, queries, and recurring data outputs for accuracy.
• Monitor outputs for data quality, functionality, or performance issues.
• Troubleshoot reporting issues and data discrepancies with stakeholders and technical teams.
• Perform routine data validation to ensure outputs are complete and accurate.
• Develop new reports, dashboards, queries, and outputs based on defined requirements.
• Use SQL, Tableau, Tableau Prep

Job description

Reporting & Operational Support

• Support recurring and ad hoc reporting and analytical requests across the Americas Operations organization.
• Partner with business stakeholders to clarify requirements, understand business needs, define expected outputs, and deliver timely reporting support.
• Prioritize and complete requests accurately and in alignment with business priorities and established timelines.
• Translate data into clear findings and effectively communicate updates and insights to leadership and non-technical stakeholders.

Reporting Maintenance & Data Quality

• Maintain existing operational reports, dashboards, queries, and recurring data outputs to ensure continued accuracy, reliability, and usability.
• Monitor reporting outputs and identify potential data quality, functionality, or performance issues.
• Troubleshoot reporting issues, query errors, and data discrepancies, partnering with stakeholders and technical teams as needed to determine root causes and support resolution.
• Perform routine data validation and quality checks to ensure reporting outputs are complete and accurate.

Reporting & Analytics Development

• Develop new reports, dashboards, queries, and analytical outputs with guidance based on defined business requirements.
• Use SQL, Tableau, Tableau Prep