Senior SAP SuccessFactors Talent & Learning Specialist

WK Kellogg Co; Santiago de Querétaro; Sur place; MXN 480 000 - 720 000; Plein temps

Résumé du poste

WK Kellogg Co in Querétaro invites a Talent, Learning & Development Senior Specialist to optimize our HR tech landscape, focusing on SAP SuccessFactors Talent Acquisition, Talent Management, Performance, Goals, and Learning modules. You will partner with HR, IT, and business stakeholders to ensure accurate data, system readiness, and effective processes.

The role supports annual talent and performance cycles, enables learning initiatives, and drives continuous improvement of learning programs

Qualifications

• Bachelor’s degree in Information Systems, Human Resources, Business Administration, or a related field.
• 3+ years of experience working with HRIS platforms, preferably SAP SuccessFactors.
• Experience supporting Talent Acquisition, Talent Management, Performance Management, Goals, or Learning & Development processes.
• Understanding of HR processes and systems within a multinational organization.
• Strong analytical, problem-solving, and communication skills.
• Proficient English communication skills, both written and verbal.
• Ability to manage multiple priorities and collaborate effectively with cross-functional teams.

Responsabilités

• Configure, maintain, and troubleshoot SAP SuccessFactors modules with a primary focus on Talent Acquisition, Talent Management, Performance & Goals, and Learning & Development.
• Ensure accurate configuration and administration of talent cycles, performance management processes, learning initiatives, and recruitment workflows.
• Monitor system performance and identify opportunities to improve usability, efficiency, automation, and user experience.
• Support system upgrades, release management activities, testing, documentation, and implementation of new features.
• Serve as a subject matter expert for talent management, performance, goals, learning, and talent acquisition processes supported within SuccessFactors.
• Partner with HR stakeholders to enhance talent and learning processes through technology solutions and best practices.
• Support annual talent and performance cycles, ensuring system readiness and successful execution.
• Assist in the implementation and continuous improvement of learning and development programs supported by HR technology.
• Collaborate closely with HR, IT, and IES teams to investigate, troubleshoot, and resolve system-related issues.
• Partner with external vendors, including SAP Support, to address defects, enhancements, and configuration improvements.
• Research and recommend process improvements that increase efficiency, automation, and overall system effectiveness.
• Ensure timely resolution of user inquiries and system challenges.
• Conduct regular audits to ensure data accuracy, consistency, and compliance across HR systems.
• Support data governance initiatives and maintain high standards of data quality.
• Analyze system data and trends to identify opportunities for process optimization and improved reporting capabilities.

Connaissances

HRIS experience

SAP SuccessFactors

Talent processes

HR analytics

English communication

cross-functional collaboration

multinational experience

prioritization

Formation

Bachelor’s degree in Information Systems / HR / Business Administration

Outils

SAP SuccessFactors

HRIS systems

Description du poste

WK Kellogg Co in Querétaro invites a Talent, Learning & Development Senior Specialist to optimize our HR tech landscape, focusing on SAP SuccessFactors Talent Acquisition, Talent Management, Performance, Goals, and Learning modules. You will partner with HR, IT, and business stakeholders to ensure accurate data, system readiness, and effective processes.

The role supports annual talent and performance cycles, enables learning initiatives, and drives continuous improvement of learning programs