Talent, Learning & Development Senior Specialist

WK Kellogg Co; Santiago de Querétaro; On-site; MXN 480,000 - 720,000; Full time

Job summary

WK Kellogg Co in Querétaro invites a Talent, Learning & Development Senior Specialist to optimize our HR tech landscape, focusing on SAP SuccessFactors Talent Acquisition, Talent Management, Performance, Goals, and Learning modules. You will partner with HR, IT, and business stakeholders to ensure accurate data, system readiness, and effective processes.

The role supports annual talent and performance cycles, enables learning initiatives, and drives continuous improvement of learning programs

Qualifications

• Bachelor’s degree in Information Systems, Human Resources, Business Administration, or a related field.
• 3+ years of experience working with HRIS platforms, preferably SAP SuccessFactors.
• Experience supporting Talent Acquisition, Talent Management, Performance Management, Goals, or Learning & Development processes.
• Understanding of HR processes and systems within a multinational organization.
• Strong analytical, problem-solving, and communication skills.
• Proficient English communication skills, both written and verbal.
• Ability to manage multiple priorities and collaborate effectively with cross-functional teams.

Responsibilities

• Configure, maintain, and troubleshoot SAP SuccessFactors modules with a primary focus on Talent Acquisition, Talent Management, Performance & Goals, and Learning & Development.
• Ensure accurate configuration and administration of talent cycles, performance management processes, learning initiatives, and recruitment workflows.
• Monitor system performance and identify opportunities to improve usability, efficiency, automation, and user experience.
• Support system upgrades, release management activities, testing, documentation, and implementation of new features.
• Serve as a subject matter expert for talent management, performance, goals, learning, and talent acquisition processes supported within SuccessFactors.
• Partner with HR stakeholders to enhance talent and learning processes through technology solutions and best practices.
• Support annual talent and performance cycles, ensuring system readiness and successful execution.
• Assist in the implementation and continuous improvement of learning and development programs supported by HR technology.
• Collaborate closely with HR, IT, and IES teams to investigate, troubleshoot, and resolve system-related issues.
• Partner with external vendors, including SAP Support, to address defects, enhancements, and configuration improvements.
• Research and recommend process improvements that increase efficiency, automation, and overall system effectiveness.
• Ensure timely resolution of user inquiries and system challenges.
• Conduct regular audits to ensure data accuracy, consistency, and compliance across HR systems.
• Support data governance initiatives and maintain high standards of data quality.
• Analyze system data and trends to identify opportunities for process optimization and improved reporting capabilities.

Skills

HRIS experience

SAP SuccessFactors

Talent processes

HR analytics

English communication

cross-functional collaboration

multinational experience

prioritization

Education

Bachelor’s degree in Information Systems / HR / Business Administration

Tools

SAP SuccessFactors

HRIS systems

Job description

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

Join WK Kellogg Co in Querétaro as a Talent, Learning & Development Senior Specialist. Help shape the employee experience through technology, talent processes, and continuous learning at WK Kellogg Co. As a Talent, Learning & Development Senior Specialist, you will play a key role in supporting and optimizing our HR technology landscape, with a primary focus on SAP SuccessFactors Talent Acquisition, Talent Management, Performance, Goals, and Learning modules.

In this role, you will partner with HR, IT, and business stakeholders to ensure talent processes are running effectively, HR data remains accurate, and system solutions support the development and growth of our employees. You will also contribute to the continuous improvement of talent and learning programs through technology, automation, and process enhancements.

Here’s What You’ll Be Doing

SuccessFactors Configuration & System Management

• Configure, maintain, and troubleshoot SAP SuccessFactors modules, with a primary focus on Talent Acquisition, Talent Management, Performance & Goals, and Learning & Development.
• Ensure accurate configuration and administration of talent cycles, performance management processes, learning initiatives, and recruitment workflows.
• Monitor system performance and identify opportunities to improve usability, efficiency, automation, and user experience.
• Support system upgrades, release management activities, testing, documentation, and implementation of new features.

Talent & Learning Process Support

• Serve as a subject matter expert for talent management, performance, goals, learning, and talent acquisition processes supported within SuccessFactors.
• Partner with HR stakeholders to enhance talent and learning processes through technology solutions and best practices.
• Support annual talent and performance cycles, ensuring system readiness and successful execution.
• Assist in the implementation and continuous improvement of learning and development programs supported by HR technology.

Issue Resolution & Continuous Improvement

• Collaborate closely with HR, IT, and IES teams to investigate, troubleshoot, and resolve system-related issues.
• Partner with external vendors, including SAP Support, to address defects, enhancements, and configuration improvements.
• Research and recommend process improvements that increase efficiency, automation, and overall system effectiveness.
• Ensure timely resolution of user inquiries and system challenges.

Data Integrity & Compliance

• Conduct regular audits to ensure data accuracy, consistency, and compliance across HR systems.
• Support data governance initiatives and maintain high standards of data quality.
• Analyze system data and trends to identify opportunities for process optimization and improved reporting capabilities.

Qualifications

Must Have

• Bachelor’s degree in Information Systems, Human Resources, Business Administration, or a related field.
• 3+ years of experience working with HRIS platforms, preferably SAP SuccessFactors.
• Experience supporting Talent Acquisition, Talent Management, Performance Management, Goals, or Learning & Development processes.
• Understanding of HR processes and systems within a multinational organization.
• Strong analytical, problem-solving, and communication skills.
• Proficient English communication skills, both written and verbal.
• Ability to manage multiple priorities and collaborate effectively with cross-functional teams.

Nice to Have

• Experience supporting SuccessFactors Learning and Talent Management modules.
• Knowledge of talent review, performance management, succession planning, and recruitment processes.
• Experience with HR system implementations, upgrades, or release management activities.
• Knowledge of data automation tools and processes.
• Experience working with global HR teams and stakeholders.

About Wk Kellogg Co

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com.

• WK Kellogg Co is proud to offer industry competitive benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role.

Be sure to ask your recruiter for more information!

If we can help you with a reasonable accommodation throughout the application or hiring process, please email [e-mail]

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Let’s create gr-r-reat days,

WK Kellogg Co Recruitment