Senior Process Transformation Analyst

Tata Consultancy Services; Estado de México; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Major Medical Insurance

Life Insurance

Grocery Vouchers

Christmas Bonus

Vacation days (Mexican law)

Profit Sharing (PTU)

Job summary

Tata Consultancy Services is seeking an experienced Senior Process Analyst to drive process improvement and operational transformation across a global financial services environment. The role focuses on analyzing business processes, identifying optimization opportunities, and enabling data-driven continuous improvement.

You will lead cross-functional workstreams, map processes using BPMN, and apply Lean Six Sigma methodologies to deliver measurable performance gains.

Qualifications

• 7+ years of experience in Process Improvement, BPM, or Operations Transformation.
• Strong knowledge of Business Process Management (BPM) methodologies and process modeling.
• Experience with Lean Six Sigma, process analysis, and optimization techniques.
• Hands-on experience with BPMN tools and process documentation.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience using data and metrics to drive process improvements.

Responsibilities

• Lead process optimization workstreams across multiple business areas.
• Analyze current workflows, identify bottlenecks, and recommend improvements.
• Apply BPM and process improvement methodologies to streamline operations.
• Develop process maps, models, and documentation using BPMN standards.
• Support implementation of process transformation and operational excellence initiatives.
• Track process performance, KPIs, and improvement outcomes.
• Collaborate with cross-functional stakeholders to drive process improvements.
• Identify risks, issues, and opportunities for continuous improvement.

Skills

Process Improvement

BPM

Operations Transformation

Lean Six Sigma

BPMN Tools

Data Analysis

Stakeholder Mgmt

Tools

BPMN Tools

Process Documentation

Job description

Tata Consultancy Services is seeking an experienced Senior Process Analyst to drive process improvement and operational transformation across a global financial services environment. The role focuses on analyzing business processes, identifying optimization opportunities, and enabling data-driven continuous improvement.

You will lead cross-functional workstreams, map processes using BPMN, and apply Lean Six Sigma methodologies to deliver measurable performance gains.