Transformation & Process Improvement Analyst

Antal International; Ciudad de México; On-site; MXN 360,000 - 540,000; Full time

Job summary

Antal International seeks an IT Project Manager Jr to join a transformation-focused team, analyzing, redesigning, implementing, and continuously improving business processes. You’ll work with local business teams and global stakeholders to identify opportunities, design future-state processes, and support adoption of changes.

You will map AS-IS and TO-BE processes, develop SOPs and RACI matrices, and drive process testing with stakeholders.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, Operations, Information Systems, or a related field.
• 3+ years of experience in BP management, business analysis, continuous improvement, operational excellence, process analysis or business transformation.
• Practical experience with AS-IS / TO-BE process analysis.
• Knowledge of BPMN 2.0, process mapping, SIPOC, and RACI.
• Experience with Lean, Six Sigma, DMAIC, or Root Cause Analysis.
• Experience defining and monitoring KPIs and process performance metrics.
• Experience working with cross-functional teams and multiple stakeholders.
• Experience supporting process implementation, UAT, or business transformation projects.
• Advanced English proficiency.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to take initiative, identify issues, and drive solutions.

Responsibilities

• Analyze, document, and optimize business processes to improve efficiency, productivity, and service quality.
• Map and document AS-IS processes and design TO-BE processes.
• Identify process gaps, redundancies, risks, and opportunities for improvement.
• Develop process maps, workflows, SOPs, RACI matrices, SIPOC, and other process documentation.
• Partner with cross-functional teams and business stakeholders to support transformation initiatives.
• Coordinate process testing and UAT activities with business stakeholders and project teams.
• Support the implementation and stabilization of new processes and improvements.
• Identify stakeholders, SMEs, champions, and other key participants required for successful implementation.
• Define and monitor KPIs, metrics, and control reports to measure process performance.
• Analyze results and provide recommendations to improve operational performance.
• Identify opportunities for process automation and efficiency improvements.
• Conduct Root Cause Analysis and contribute to continuous improvement initiatives.
• Support change management, communication, and training activities.
• Define expected business benefits and contribute to measuring the financial impact and ROI of process improvements.
• Work with global and local teams to ensure successful adoption of new processes.

Skills

3+ years exp

Process management

Business analysis

Continuous improvement

Operational excellence

Process analysis

English proficiency

Stakeholder management

Cross-functional collaboration

Problem solving

Education

Bachelor's degree (Industrial Engineering, Business Administration, Operations, Information Systems)

Tools

Bizagi

Visio

Power BI

SQL

Job description

Antal International seeks an IT Project Manager Jr to join a transformation-focused team, analyzing, redesigning, implementing, and continuously improving business processes. You’ll work with local business teams and global stakeholders to identify opportunities, design future-state processes, and support adoption of changes.

You will map AS-IS and TO-BE processes, develop SOPs and RACI matrices, and drive process testing with stakeholders.