Senior Microsoft 365 & Collaboration Services Engineer

Sulzer; Ciudad de México; On-site; MXN 600,000 - 1,000,000; Full time

Benefits offered by this job

Training

Christmas bonus

Job summary

Sulzer in Mexico City is seeking a senior Workplace Services expert to provide advanced Microsoft 365 support (L2/L3) across Exchange Hybrid, Intune, Teams, SharePoint and Entra ID, ensuring reliable digital workplace experiences for a global enterprise.

You will mentor local IT teams, develop documentation, automate tasks with PowerShell, and drive security, change management, and operational excellence across the M365 environment.

Qualifications

• 5+ years of overall IT experience in an enterprise environment.
• Strong hands-on depth in 2–3 of the listed M365 areas.

Responsibilities

• Provide Level 2 and Level 3 support for M365 services (Exchange, Intune, Teams, SharePoint).
• Collaborate with IT, security, and business teams to ensure seamless digital workplace experiences.
• Develop and maintain technical documentation (HLDs, LLDs, SOPs) for Workplace Services.
• Automate routine tasks using PowerShell and other tools.
• Enforce security, compliance, and data protection across platforms.
• Lead training sessions and mentor local IT teams to uphold best practices.

Skills

M365 / Modern Workplace

Exchange Online / Hybrid

Intune / Endpoint management

Teams / Teams Voice

SharePoint Online

Tools

PowerShell

Automation

Job description

Sulzer in Mexico City is seeking a senior Workplace Services expert to provide advanced Microsoft 365 support (L2/L3) across Exchange Hybrid, Intune, Teams, SharePoint and Entra ID, ensuring reliable digital workplace experiences for a global enterprise.

You will mentor local IT teams, develop documentation, automate tasks with PowerShell, and drive security, change management, and operational excellence across the M365 environment.