Senior Logistics Operations & Shipments Specialist

Uber Freight; Monterrey; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Uber Freight is seeking a detail-oriented logistics operations professional for on-site, full-time work in Monterrey. The role covers end-to-end management of shipments, cross-border documentation, and continuous process improvements with clients and carriers.

You will maintain references in the TMS, generate reports, and drive on-time delivery while ensuring high service levels. Responsibilities include coordinating with multiple stakeholders, managing daily shipment tracking, and supporting

Formación

• Experience in logistics or transportation operations.
• Experience with shipment tracking and direct client/carrier communication.
• Proficiency with TMS systems and updating operational references.

Responsabilidades

• Provide daily tracking of shipments from pickup to final delivery.
• Coordinate with clients, carriers, CSR, Capacity, and warehouses.
• Request and follow up on cross-border documentation.
• Coordinate transfers, warehouse arrivals, and equipment dispatch.
• Update references, events, and statuses in the TMS.
• Send status reports and dashboards to clients.
• Resolve operational issues and follow up on pending emails.
• Control and resolve delegated items, unbilled revenue, AP/AR, and financial matters.
• Request new setups or updates for client and carrier rates.
• Review performance metrics, including High/Low NR, TOP 60, and weekly highlights.
• Lead implementations, new projects, and prepare the handoff to AF once operations stabilize.
• Create or update SOPs, IOPs, and flowcharts.
• Train and mentor the supporting Intern.

Conocimientos

Logistics operations

Client communication

Proactive mindset

Problem-solving

Organizational skills

Herramientas

TMS software

Google Workspace

Descripción del empleo

Uber Freight is seeking a detail-oriented logistics operations professional for on-site, full-time work in Monterrey. The role covers end-to-end management of shipments, cross-border documentation, and continuous process improvements with clients and carriers.

You will maintain references in the TMS, generate reports, and drive on-time delivery while ensuring high service levels. Responsibilities include coordinating with multiple stakeholders, managing daily shipment tracking, and supporting