Logistics Team Lead — Efficiency & Service

Uber Freight; Monterrey; Presencial; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Uber Freight in Monterrey, MX is seeking an Associate Manager to lead a freight planning team, ensure on-time delivery, and control costs while maintaining excellent customer communication. You will work with stakeholders in the US and/or Canada to drive efficiency through data-driven root cause analysis.

The role focuses on building processes, mentoring team members, and delivering reliable service in a fast-paced environment that aligns with Uber Freight values and behaviors.

Formación

• Advanced English, verbal and written.
• 3 years of logistics experience with increasing level of responsibility.

Responsabilidades

• Supervise day-to-day activities of team members.
• Schedule staff and distribute workload with US and/or Canadian stakeholders.
• Associate managers may need to cover work for their team members and may have 30% of time dedicated to production responsibilities.
• Ensure team members meet daily goals and monitor performance.
• Develop, implement and maintain effective processes.
• Proactively generate and share ideas that lead to process efficiency and customer experience improvement.
• Develop and distribute customer and internal performance management reports.
• Develop strong relationships across organization.
• Develop team members by providing training opportunities, projects, mentoring and coaching.
• Create and maintain strong team culture in line with Uber Freight values and behaviors.

Conocimientos

Advanced English

Logistics experience

Descripción del empleo

Uber Freight in Monterrey, MX is seeking an Associate Manager to lead a freight planning team, ensure on-time delivery, and control costs while maintaining excellent customer communication. You will work with stakeholders in the US and/or Canada to drive efficiency through data-driven root cause analysis.

The role focuses on building processes, mentoring team members, and delivering reliable service in a fast-paced environment that aligns with Uber Freight values and behaviors.