Senior Invoicing & Billing Specialist

FedEx; Santiago de Querétaro; On-site; MXN 180,000 - 240,000; Full time

Job summary

FedEx in Mexico (Querétaro) is seeking a Billing Clerk to perform administrative and accounts receivable tasks in a mainly office-based role. Responsibilities include processing invoices, cash receipts, and reporting, with emphasis on accuracy and timely billing.

The ideal candidate has at least 3 years in billing, strong customer service and English, 35 WPM typing, and proficiency with word processing and spreadsheets. High school diploma required, position based on-site.

Qualifications

• Excellent customer service and communications skills (oral and written).
• Clear and articulate speaking voice.
• Light typing (35 WPM) and experience operating a CRT.
• Word-processing and Spreadsheets experience a plus.
• Fluent in English.

Responsibilities

• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Monitors that batches of airway bills are manifested, and duty and tax paperwork are submitted for invoicing in a timely manner.
• Issue credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso).
• Generates reporter for daily reimbursement to FedEx internal AA.Generate RODr reports. Generate reports for billing collection BSO same day collection,
• Application collections system ORACLEAR.GCCS application.

Skills

Excellent customer service

Strong communication skills

Clear speaking voice

Light typing

Word processing & spreadsheets

Fluent in English

Education

High School Degree

Tools

ORACLEAR.GCCS

Job description

FedEx in Mexico (Querétaro) is seeking a Billing Clerk to perform administrative and accounts receivable tasks in a mainly office-based role. Responsibilities include processing invoices, cash receipts, and reporting, with emphasis on accuracy and timely billing.

The ideal candidate has at least 3 years in billing, strong customer service and English, 35 WPM typing, and proficiency with word processing and spreadsheets. High school diploma required, position based on-site.