Senior Billing & Invoicing Specialist

FedEx; Santiago de Querétaro; Presencial; MXN 100.000 - 167.000; Jornada completa

Descripción de la vacante

FedEx is seeking a Billing Clerk in Querétaro to perform front-line office tasks and handle accounts receivable activities. The role requires accuracy in invoicing, customer communication, and documentation, with opportunities to support process improvements.

Minimum qualifications include a High School degree, 3 years in billing/AR, and fluent English. The position emphasizes office-based work with potential involvement in related administrative duties within a dynamic logistics team.

Formación

• Minimum education: High School Degree or equivalent.
• Three years of billing or accounts receivable experience, or 18 months as a Billing Clerk.
• Excellent customer service and written/oral communication skills.
• Fluent in English.

Responsabilidades

• Researches, resolves and answers customer inquiries on service failures and billing problems.
• Monitors that airway bill batches are manifested and duty/tax paperwork is submitted for invoicing on time.
• Issues credits/debits to customer accounts as warranted.
• Maintains updated records of invoices, duties, taxes, airway bills and customer files.
• Prepares cash receipts and bank deposits and ensures daily billing accuracy.

Descripción del empleo

FedEx is seeking a Billing Clerk in Querétaro to perform front-line office tasks and handle accounts receivable activities. The role requires accuracy in invoicing, customer communication, and documentation, with opportunities to support process improvements.

Minimum qualifications include a High School degree, 3 years in billing/AR, and fluent English. The position emphasizes office-based work with potential involvement in related administrative duties within a dynamic logistics team.