Senior Area Operations Manager - Fulfillment & Teams

Amazon; Hermosillo; Presencial; MXN 450.000 - 700.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager for our FC in Hermosillo, Mexico. You will lead multiple teams of hourly associates, coach other managers, and drive safety, quality, and delivery performance across operations.

The role emphasizes strategic initiatives, process improvements, data-driven decisions, and cross-functional partnerships with Safety, Engineering, HR, and Quality Assurance. You will lift up to 49 pounds and work in variable environments.

Formación

• 3+ years of employee and performance management experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 3+ years of performance metrics, process improvement or lean techniques experience.
• Experience in oral and written communication in English.
• Bachelor's degree or equivalent.

Responsabilidades

• Lead multiple departments/areas of hourly associates through coaching, mentoring, and performance management.
• Drive strategic initiatives and implement solutions to improve efficiency across areas/shifts.
• Analyze data and metrics to identify trends, develop action plans, and drive improvements across departments.
• Manage safety, quality, productivity, and delivery promise across operations.
• Build partnerships with Safety, Engineering, Loss Prevention, Quality Assurance, HR to execute long-term strategies.
• Create and maintain performance management tools to drive accountability.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.
• Navigate a loud environment and variable temperatures at sites.

Conocimientos

Leadership

Coaching

Performance management

Data analysis

Cross-functional collaboration

Educación

Bachelor's degree or equivalent

MBA

Herramientas

Lean/Six Sigma

Descripción del empleo

Amazon is seeking an Area Manager for our FC in Hermosillo, Mexico. You will lead multiple teams of hourly associates, coach other managers, and drive safety, quality, and delivery performance across operations.

The role emphasizes strategic initiatives, process improvements, data-driven decisions, and cross-functional partnerships with Safety, Engineering, HR, and Quality Assurance. You will lift up to 49 pounds and work in variable environments.