Senior Field Tech Engineer - Monterrey (Onsite)

Unisys; San Pedro Garza García; On-site; MXN 320,000 - 400,000; Full time

Job summary

Unisys is seeking a Field Engineer to provide full onsite engineering support for a base of large and complex clients in Mexico. You will take complete ownership of on-site service activities and perform advanced maintenance on products, including installation tasks, while offering technical feedback to improve service delivery.

Ideal candidates will have a High School Diploma or GED, with potential technical certifications or an Associate Degree, and typically 2–4 years of experience in the

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years' experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

Unisys is seeking a Field Engineer to provide full onsite engineering support for a base of large and complex clients in Mexico. You will take complete ownership of on-site service activities and perform advanced maintenance on products, including installation tasks, while offering technical feedback to improve service delivery.

Ideal candidates will have a High School Diploma or GED, with potential technical certifications or an Associate Degree, and typically 2–4 years of experience in the