Sr Tech Field Eng Monterrey OS

Unisys; Monterrey; On-site; MXN 240,000 - 420,000; Full time

Job summary

Unisys is seeking an on-site Field Engineer to manage the full range of engineering support for assigned clients in Monterrey. You will take ownership of onsite service activities, perform advanced maintenance, and drive improvements in service delivery through proactive technical input.

The role requires 2–4 years of relevant experience and may require technical certification or an associate degree. Equal opportunity employment is emphasized by Unisys in its hiring practices.

Qualifications

• Minimum 2–4 years' experience in field engineering/related area.
• Technical certification or associate degree preferred.
• Onsite field engineering role requiring ownership of service activities.

Responsibilities

• Provides full range of Field Engineering support for a base of large/complex clients.
• Owns onsite service activity end-to-end.
• Performs advanced maintenance on products, including low-complexity installs.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

What success looks like in this role:

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 2-4 years' experience in area of responsibility

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here .